Issues accessing ProConnect and related sites

Incident Report for Rowan University

Resolved

JAGGAER US PRODUCTION, vendor of ProConnect has resolved the issues impacting access to eProcurement, Invoicing, Contracts+, Supplier management, Inventory management, and Sourcing.

All modules are available.

Posted Jun 03, 2025 - 07:09 EDT

Identified

JAGGAER US PRODUCTION Environment began experiencing performance issues around 4:25 PM EST today, June 02, 2025. Our technical resources are engaged and working to identify and resolve this issue as quickly as possible.

Products Impacted: eProcurement, Invoicing, Contracts+, Supplier management, Inventory management, and Sourcing.

Posted Jun 02, 2025 - 17:10 EDT

This incident affected: Other Software & Applications (Rowan ProConnect).