Rowan System Status
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All Systems Operational

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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational
Self-Service Banner (ssb.rowan.edu) ? Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) ? Operational
Canvas (canvas.rowan.edu) ? Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) ? Operational
Google Drive (drive.google.com) Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) ? Operational
Office 365 Portal (portal.office.com) Operational
Mobile Print (mobileprint.rowan.edu) ? Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) ? Operational
Wired (RowanSecure) ? Operational
Phones & Voicemail ? Operational
Rowan VPN (vpn.rowan.edu) ? Operational
Network File Storage (Openarea & Home Directory) Operational
Rowan NetID (netid.rowan.edu) ? Operational
Single Sign-On Service (login.rowan.edu/cas) ? Operational
Video Conferencing Operational
Webex (rowan.webex.com) ? Operational
Zoom (rowan.zoom.us) ? Operational
Information Security Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Other Software & Applications Operational
Cognos (cognos-analytics.rowan.edu) ? Operational
Confluence (confluence.rowan.edu) ? Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) ? Operational
Digital Signage (Apogee) ? Operational
OnBase (onbase.rowan.edu) ? Operational
RIMS (rims.rowan.edu) ? Operational
RowanCard Portal (myrowancard.rowan.edu) ? Operational
Rowan Support Portal (support.rowan.edu) ? Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) ? Operational
myRowan (my.rowan.edu) ? Operational
Rowan Go (go.rowan.edu) ? Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop ? Operational
Employee Desktop ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Robinson Hall network outage during summer 2024 May 13, 2024 08:00-09:00 EDT
Information Resources & Technology will be upgrading the network infrastructure in Robinson Hall during summer 2024. This work will cause a network outage throughout the building.

The upgrade will begin on Monday, May 13, starting at 8 a.m. We expect the upgrade to be finished by early August 2024.
Posted on May 09, 2024 - 11:43 EDT
Maintenance may affect access to access.rowan.edu on 5-20-2024 May 20, 2024 20:00-22:00 EDT
Information Resources & Technology will be performing system maintenance that may affect access to virtual desktops and application in Citrix (access.rowan.edu) on Monday, May 20, from 8 p.m. to 10 p.m. 

You may experience intermittent issues logging in to access.rowan.edu during that two-hour maintenance window.
Posted on May 17, 2024 - 14:12 EDT
Rowan Go will be unavailable due to maintenance on 5-21-2024 May 21, 2024 10:00-19:30 EDT
Starting at 10 a.m., you will be unable to access Rowan Go to edit existing shortened links or add new ones. Existing Rowan Go links should continue to work as expected during this time period. From 7 p.m. to 7:30 p.m., existing Rowan Go links may not redirect as expected. All Rowan Go links and access should return to normal operations by 7:30 p.m. on Tuesday.
Posted on May 17, 2024 - 11:01 EDT
Maintenance to affect network access on 6-15-2024 Jun 15, 2024 23:00 - Jun 16, 2024 01:00 EDT
Information Resources & Technology will be performing maintenance that will affect network access on Saturday, June 15, starting at 11 p.m. We expect this work to be finished by Sunday, June 16, at 1 a.m.

During that two-hour maintenance window, you will be unable to access the internet from wireless and wired networks on-campus. You may also be unable to access email, Google Drive, Canvas, and other applications and services, including the Rowan University website, from on- or off-campus.
Posted on May 07, 2024 - 12:55 EDT
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024
Banner, other apps unavailable due to maintenance on 5-17-2024
Completed - The scheduled maintenance has been completed.
May 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 21:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to several applications, including Banner, starting on Friday, May 17, at 9 p.m. We expect this work to be finished by Saturday, May 18, at 5 a.m.

During that eight-hour maintenance window, Self-Service Banner, Banner Administrative Pages, DegreeWorks, OnBase, Cognos, Millennium and AppMan will be unavailable.
Apr 25, 11:20 EDT
May 17, 2024
May 16, 2024
ePrint, other applications unavailable due to maintenance on 5-16-2024
Completed - The scheduled maintenance has been completed.
May 16, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 20:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to several applications, including ePrint, on Thursday, May 16, from 8 p.m. to 11 p.m.

During that three-hour maintenance window, ePrint, Connection Manager, RS2 feeds and legacy web processes will be unavailable.
Apr 25, 11:19 EDT
Mobile Print unavailable due to maintenance on 5-16-2024
Completed - The scheduled maintenance has been completed.
May 16, 00:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 00:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance on Mobile Print in the early morning hours of Thursday, May 16.

You may be unable to send or pick up print jobs using Mobile Print from midnight to 12:10 a.m. due to this work.
Apr 10, 11:56 EDT
May 15, 2024
Cognos unavailable due to maintenance on 5-15-2024
Completed - The scheduled maintenance has been completed.
May 15, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Wednesday, May 15, between 8 p.m. and 11 p.m.

Cognos may be intermittently unavailable during that three-hour maintenance window.
Apr 25, 11:18 EDT
May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024
Maintenance to cause network service interruptions on 5-10-2024
Completed - The scheduled maintenance has been completed.
May 11, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 20:00 EDT
Scheduled - Information Resources & Technology will be performing urgent network maintenance that will cause intermittent interruptions to network resources tonight between 8 p.m. and midnight.

During that four-hour maintenance window, you may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus.
May 10, 09:46 EDT
May 10, 2024
Cognos unavailable due to maintenance on 5-10-2024
Completed - The scheduled maintenance has been completed.
May 10, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 18:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Friday, May 10, between 6 p.m. and 10 p.m.

Cognos will be unavailable during that four-hour maintenance window.
May 7, 15:12 EDT
May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

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