Investigating - Information Resources & Technology is investigating an issue with the Rowan Print Driver Installer, a tool that allows employees to set up printers on their Rowan-owned PCs on their own.
Currently, this tool is not working for new printer installations. Employees who set up network printers before this issue started on Wednesday, March 5, should still be able to print as expected. We are working with our vendor to resolve this issue, but we do not currently have a timeline for resolution.
If you are unable to install a Rowan network printer on your PC, you have two options until this issue is resolved:
1. Add the Rowan Copier queue from Company Portal and pick up prints from the nearest copier.
- Go to Start Menu > Company Portal
- Select Apps in left-hand menu
- Filter by category along the top of the main window
- Select Printers > Rowan Copiers
2. Upload your document to our Mobile Print service at mobileprint.rowan.edu and pick it up at one of the printers connected to this service or any copier with a RowanCard reader.
Mar 12, 2025 - 13:44 EDT
Currently, this tool is not working for new printer installations. Employees who set up network printers before this issue started on Wednesday, March 5, should still be able to print as expected. We are working with our vendor to resolve this issue, but we do not currently have a timeline for resolution.
If you are unable to install a Rowan network printer on your PC, you have two options until this issue is resolved:
1. Add the Rowan Copier queue from Company Portal and pick up prints from the nearest copier.
- Go to Start Menu > Company Portal
- Select Apps in left-hand menu
- Filter by category along the top of the main window
- Select Printers > Rowan Copiers
2. Upload your document to our Mobile Print service at mobileprint.rowan.edu and pick it up at one of the printers connected to this service or any copier with a RowanCard reader.
Mar 12, 2025 - 13:44 EDT
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To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.
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Eduroam may be intermittently unavailable on 3-21-2025
Mar 21, 2025 07:00-08:00 EDT
Eduroam, a wireless network for visitors from other colleges and universities, may be intermittently unavailable on Friday, March 21, from 7 a.m. to 8 a.m. due to system testing.
Guests on campus who would normally use Eduroam may connect to RowanWiFi if they need wireless internet access during this time frame. To connect to RowanWiFi as a guest:
1. Select RowanWiFi
2. Click to sign in under "Guests and Visitors"
3. Accept the Terms of Use and click Connect
Posted on Mar 17, 2025 - 11:47 EDT
Guests on campus who would normally use Eduroam may connect to RowanWiFi if they need wireless internet access during this time frame. To connect to RowanWiFi as a guest:
1. Select RowanWiFi
2. Click to sign in under "Guests and Visitors"
3. Accept the Terms of Use and click Connect
Posted on Mar 17, 2025 - 11:47 EDT
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