Rowan System Status
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All Systems Operational

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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational
Self-Service Banner (ssb.rowan.edu) ? Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) ? Operational
Canvas (canvas.rowan.edu) ? Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) ? Operational
Google Drive (drive.google.com) Operational
Information Security Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) ? Operational
Wired (RowanSecure) ? Operational
Phones & Voicemail ? Operational
Rowan VPN (vpn.rowan.edu) ? Operational
Network File Storage (Openarea & Home Directory) Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) ? Operational
Office 365 Portal (portal.office.com) Operational
Mobile Print (mobileprint.rowan.edu) ? Operational
Rowan NetID (netid.rowan.edu) ? Operational
Single Sign-On Service (login.rowan.edu/cas) ? Operational
Video Conferencing Operational
Webex (rowan.webex.com) ? Operational
Zoom (rowan.zoom.us) ? Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop ? Operational
Employee Desktop ? Operational
Other Software & Applications Operational
Appman Operational
Cognos (cognos-analytics.rowan.edu) ? Operational
Confluence (confluence.rowan.edu) ? Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) ? Operational
Digital Signage (Rise Vision) ? Operational
myRowan (my.rowan.edu) ? Operational
OnBase (onbase.rowan.edu) ? Operational
RIMS (rims.rowan.edu) ? Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) ? Operational
RowanCard Portal (myrowancard.rowan.edu) ? Operational
Rowan Go (go.rowan.edu) ? Operational
Rowan Support Portal (support.rowan.edu) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Information Resources & Technology will be performing a major upgrade to Confluence on Saturday, July 20, from noon to 8 p.m.

Confluence will be unavailable during that 8-hour maintenance window.

Posted on Jul 15, 2024 - 11:18 EDT
Information Resources & Technology will be performing maintenance that may affect Webex calling on Tuesday, July 23, from 10 p.m. to 11 p.m.

You may not be able to make or receive calls from Webex during that one-hour maintenance window.

Posted on Jul 18, 2024 - 11:34 EDT
Information Resources & Technology will be performing network maintenance on Sunday, July 28, that may cause interruptions to network resources during the morning hours.

You may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus between 8 a.m. and noon.

Posted on Jul 11, 2024 - 11:19 EDT
Information Resources & Technology will be performing phone system maintenance on Monday, July 29, from 6 p.m. to 10 p.m.

We do not expect an extended outage, but there may be intermittent interruptions to inbound and outbound calling during the four-hour maintenance window.

Posted on Jul 18, 2024 - 11:30 EDT
Past Incidents
Jul 19, 2024

No incidents reported today.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 19:00 EDT
Scheduled - Information Resources & Technology will be performing system that will affect access to the Rowan Online Portal and Rowan Online Marketplace on Tuesday, July 16, from 7 p.m. to 9 p.m.

You may be intermittently unable to access those applications during that two-hour maintenance window.

Jul 11, 11:07 EDT
Jul 15, 2024
Completed - The scheduled maintenance has been completed.
Jul 15, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Adobe Sign on Monday, July 15, from 9 a.m. to noon.

You will be unable to use Adobe Sign during that time period.

This maintenance will not affect access to other Adobe applications, and you may continue to use Adobe Sign as you normally do once the maintenance is complete.

Jul 9, 12:34 EDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 20:00 EDT
Scheduled - Information Resources & Technology will be performing urgent maintenance this week that may cause interruptions to network services during the evening hours.

You may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus between 8 p.m. and midnight.

Jul 10, 10:52 EDT
Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 20:00 EDT
Scheduled - Information Resources & Technology will be performing urgent maintenance this week that may cause interruptions to network services during the evening hours.

You may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus between 8 p.m. and midnight.

Jul 10, 10:50 EDT
Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:00 EDT
Scheduled - Information Resources & Technology will be performing urgent maintenance this week that may cause interruptions to network services during the evening hours.

Beginning tonight, Wednesday, July 10, you may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus between 8 p.m. and midnight.

You may experience similar service interruptions on Thursday, July 11, Friday, July 12, and Saturday, July 13, between 8 p.m. and midnight.

Jul 10, 10:49 EDT
Jul 10, 2024
Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024
Completed - The scheduled maintenance has been completed.
Jul 7, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 08:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that may affect access to RowanWiFi on Sunday, July 7, from 8 a.m. to noon.

You may experience intermittent issues connect to RowanWiFi during that maintenance period.

Jun 18, 11:10 EDT
Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.