Rowan University Status

All Systems Operational

About This Site

Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational

Self-Service Banner (ssb.rowan.edu) Operational

Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational

Canvas (canvas.rowan.edu) Operational

Google Apps Operational

Rowan Gmail (mail.students.rowan.edu) Operational

Google Drive (drive.google.com) Operational

Information Security Operational

Duo Core Authentication Service Operational

Duo Push Delivery Operational

Duo SMS Message Delivery Operational

Internet, Networking & Phones Operational

WiFi (RowanSecure, RowanWiFi & Eduroam) Operational

Wired (RowanSecure) Operational

Phones & Voicemail Operational

Rowan VPN (vpn.rowan.edu) Operational

Network File Storage (Openarea & Home Directory) Operational

Microsoft 365 Operational

Exchange Email (outlook.office.com) Operational

Office 365 Portal (portal.office.com) Operational

Mobile Print (mobileprint.rowan.edu) Operational

Rowan NetID (netid.rowan.edu) Operational

Single Sign-On Service (login.rowan.edu/cas) Operational

Video Conferencing Operational

Webex (rowan.webex.com) Operational

Zoom (rowan.zoom.us) Operational

Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational

Academic Desktop Operational

Employee Desktop Operational

Other Software & Applications Operational

Appman Operational

Cognos (cognos-analytics.rowan.edu) Operational

Confluence (confluence.rowan.edu) Operational

DegreeWorks (degreeworks-dashboard.rowan.edu) Operational

Digital Signage (Rise Vision) Operational

myRowan (my.rowan.edu) Operational

OnBase (onbase.rowan.edu) Operational

RIMS (rims.rowan.edu) Operational

RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational

RowanCard Portal (myrowancard.rowan.edu) Operational

Rowan Go (go.rowan.edu) Operational

Rowan Support Portal (support.rowan.edu) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Phone system maintenance may affect voicemail, call menus on 12-2-2024 Dec 2, 2024 17:00-21:00 EST

Information Resources & Technology will be performing maintenance on the phone system on Monday, December 2, from 5 p.m. to 9 p.m.

We do not expect this maintenance to cause an extended outage. However, there is the potential for intermittent interruptions to voicemail and call menus during the maintenance window.
Posted on Nov 27, 2024 - 09:21 EST

Past Incidents

Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

Phone outages due to maintenance on 11-29-2024

Completed - The scheduled maintenance has been completed.
Nov 30, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:00 EST

Scheduled - Information Resources & Technology will be performing system maintenance that will cause phone outages across all campuses on Friday, November 29, from 10 p.m. to midnight.

This maintenance will intermittently affect inbound calling to — and outbound calling from — Rowan University phone numbers during that two-hour maintenance window.

If you have a police, fire or medical emergency during that time, dial 911 from a cell phone.
Oct 31, 11:42 EDT

Nov 29, 2024

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

Microsoft is reporting issues with Exchange Online or functionality within Microsoft Teams calendar

Resolved - Microsoft has confirmed that the issue impacting Exchange Online and other functionality has been resolved.
Nov 26, 16:03 EST

Update - Microsoft has reported that they continue to address lingering issues with Outlook on the web affecting some users. They are also investigating mail queuing delays causing longer delivery times.

IRT will continue to monitor their site and provide updates as they are available.
Nov 26, 07:35 EST

Update - We are continuing to monitor for any further issues.
Nov 25, 18:16 EST

Monitoring - Microsoft has implemented a fix and is seeing improved performance. They will continue to monitor and apply additional fixes until this issue is fully resolved.
Nov 25, 18:13 EST

Identified - Information Resources & Technology is aware of an issue sporadically impacting access to Outlook. Microsoft is actively working on a fix and is providing updates. IRT will continue to monitor the updates from Microsoft and share them as they become available.

If you have any questions, please contact the Technology Support Center at 856-256-4400, or log in to support.rowan.edu and click Get Help.
Nov 25, 12:33 EST

Nov 25, 2024

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.