Mac laptops unable to display on some projectors
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Investigating
Information Resources & Technology is investigating an issue that is preventing some Mac laptops — both personal and Rowan-managed — from displaying properly on certain projectors in classrooms and other spaces.
Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected.
If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.
At this time, we do not have an estimated time for resolution, as the issue appears to be a broader compatibility problem between macOS and certain projection technologies. We will provide an update when more information is available.
Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected.
If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.
At this time, we do not have an estimated time for resolution, as the issue appears to be a broader compatibility problem between macOS and certain projection technologies. We will provide an update when more information is available.
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