Maintenance may cause network service interruptions this week
Scheduled Maintenance
Report for Rowan University
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Information Resources & Technology will be performing urgent maintenance that may cause interruptions to network services during the evening hours this week.
Starting tonight, you may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus between 8 p.m. and 10 p.m.
Similar interruptions may occur from 8 p.m. to 10 p.m. on Friday, June 27. We must complete this maintenance to address newly identified security concerns. Thank you for your patience as we complete this necessary work.
If you have any questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal. You can also get answers to common questions in our Knowledge Base and our chatbot, Ask Susan, at any time.
Starting tonight, you may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus between 8 p.m. and 10 p.m.
Similar interruptions may occur from 8 p.m. to 10 p.m. on Friday, June 27. We must complete this maintenance to address newly identified security concerns. Thank you for your patience as we complete this necessary work.
If you have any questions, please contact the Technology Support Center at 856-256-4400, or submit a ticket in the Rowan Support Portal. You can also get answers to common questions in our Knowledge Base and our chatbot, Ask Susan, at any time.
This scheduled maintenance affected: Banner (Self-Service Banner (ssb.rowan.edu), Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless)), Printing (Mobile Print (mobileprint.rowan.edu), Network Printing), Microsoft 365 (Exchange Email (outlook.office.com), Office 365 Portal (portal.office.com)), Google Apps (Rowan Gmail (mail.students.rowan.edu), Google Drive (drive.google.com)), Video Conferencing (Webex (rowan.webex.com), Zoom (rowan.zoom.us)), Virtual Desktops & Applications in Citrix (access.rowan.edu) (Academic Desktop, Employee Desktop), Canvas (canvas.rowan.edu), Rowan NetID (netid.rowan.edu), Single Sign-On Service (login.rowan.edu/cas), and Internet, Networking & Phones (Rowan VPN (vpn.rowan.edu), Network File Storage (Openarea & Home Directory)).
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