Virtual desktop (Citrix) outage due to maintenance on 4-4-2025
Scheduled Maintenance
Report for Rowan University
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Information Resources & Technology will be performing system maintenance that will affect access to virtual desktops and applications in Citrix on Friday, April 4, from 5 a.m. to 7 a.m.
You will be intermittently unable to log in to the Academic Virtual Desktop, Employee Desktop and other virtual applications through access.rowan.edu during that two-hour maintenance period. Any active sessions will also be shut down when the maintenance begins.
We will also be updating the Duo two-factor authentication prompt for access.rowan.edu as part of this maintenance to match the experience on most other applications, including Canvas, Self-Service Banner and Google Drive.
You will be intermittently unable to log in to the Academic Virtual Desktop, Employee Desktop and other virtual applications through access.rowan.edu during that two-hour maintenance period. Any active sessions will also be shut down when the maintenance begins.
We will also be updating the Duo two-factor authentication prompt for access.rowan.edu as part of this maintenance to match the experience on most other applications, including Canvas, Self-Service Banner and Google Drive.
This scheduled maintenance affected: Virtual Desktops & Applications in Citrix (access.rowan.edu) (Academic Desktop, Employee Desktop).
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