Issues within the Academic and Employee Citrix Desktops (failure to launch Microsoft Teams or Microsoft Outlook)

Incident Report for Rowan University

Resolved

This incident has been resolved.

If you continue to experience issues with launching Microsoft Teams or Outlook within Citrix Desktops, please do not hesitate to contact the Technology Support Center (TSC) at 856-256-4400 and select option 2 from the menu, or go to support.rowan.edu and click Get Help. The TSC is open Monday through Friday from 8:00 AM to 5:00 PM.

Posted May 21, 2026 - 10:14 EDT

Investigating

Information Resources & Technology is aware of a possible issue within the Academic and Employee Citrix Desktops resulting in a failure to launch Microsoft Teams or Microsoft Outlook.

Posted May 20, 2026 - 17:00 EDT

This incident affected: Academic Systems (Virtual Academic Desktop in Citrix).