Possible issue connecting to RowanWifi on a non-Rowan-managed Windows computer

Incident Report for Rowan University

Identified

Information Resources & Technology is aware that some non-Rowan-managed (personal) Windows computers may have an issue connecting to RowanWifi.

This issue is due to a recent Windows update that affects network connectivity. Rowan-managed Windows machines are not impacted.

If you experience a problem connecting to RowanWifi on a non-managed Windows machine, you can temporarily resolve it by rebooting your computer.

If you continue to have difficulties connecting to RowanWifi, please contact the Technology Support Center at 856-256-4400 or visit the in-person IRT support on your campus.

Posted Mar 13, 2026 - 10:48 EDT

Investigating

Information Resources & Technology is aware that some non-Rowan-managed Windows computers may have an issue connecting to RowanWifi.

IRT is actively investigating this issue and is working on a solution.

Updated information will be provided as it becomes available.

Posted Mar 12, 2026 - 10:40 EDT

This incident affects: Internet, Networking & Phones (WiFi (RowanSecure, RowanWiFi & Eduroam)).