Rowan System Status
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All Systems Operational

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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational
Self-Service Banner (ssb.rowan.edu) Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational
Canvas (canvas.rowan.edu) Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) Operational
Google Drive (drive.google.com) Operational
Information Security Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) Operational
Wired (RowanSecure) Operational
Phones & Voicemail Operational
Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational
Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational
Network File Storage (Openarea & Home Directory) Operational
Library E-Resources Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) Operational
Office 365 Portal (portal.office.com) Operational
Printing Operational
Mobile Print (mobileprint.rowan.edu) Operational
Network Printing Operational
Rowan NetID (netid.rowan.edu) Operational
Single Sign-On Service (login.rowan.edu/cas) Operational
Video Conferencing Operational
Webex (rowan.webex.com) Operational
Zoom (rowan.zoom.us) Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop Operational
Employee Desktop Operational
Other Software & Applications Operational
Appman Operational
Cognos (cognos-analytics.rowan.edu) Operational
Confluence (confluence.rowan.edu) Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) Operational
Digital Signage (Rise Vision) Operational
Echo360 Operational
myRowan (my.rowan.edu) Operational
OnBase (onbase.rowan.edu) Operational
RIMS (rims.rowan.edu) Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational
Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational
RowanCard Portal (myrowancard.rowan.edu) Operational
Rowan Go (go.rowan.edu) Operational
Rowan ProConnect Operational
Rowan Support Portal (support.rowan.edu) Operational
Rowan Training Portal (Healthstream) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Single sign-on service intermittently unavailable Wednesday night Jan 7, 2026 22:00 - Jan 8, 2026 00:00 EST

Information Resources & Technology will be performing maintenance on our single sign-on service on Wednesday, January 7, from 10 p.m. to midnight.

During that two-hour maintenance window, you will be intermittently unable to log in to Rowan applications and services protected by our single sign-on service, including but not limited to:

- Canvas
- Google Drive
- Self-Service Banner
- Banner Administrative Pages
Posted on Jan 05, 2026 - 14:21 EST

Rolling WiFi outages across all campuses Saturday morning Jan 10, 2026 08:00-12:00 EST

Information Resources & Technology will be performing network maintenance that will affect access to wireless networks across all campuses on Saturday, January 10, from 8 a.m. to 12 p.m.

The outages will happen building by building throughout that four-hour maintenance period and will last up to 15 minutes.
Posted on Jan 06, 2026 - 11:25 EST
Jan 7, 2026

No incidents reported today.

Jan 6, 2026
Webex Calling unavailable tonight due to maintenance
Completed - The scheduled maintenance has been completed.
Jan 6, 22:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 22:00 EST
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Webex Calling tonight from 10 p.m. to 10:30 p.m.

You may be unable to make and receive calls on Webex during that 30-minute maintenance window.
Jan 6, 11:08 EST
Citrix Employee Desktop issue under investigation
Resolved - Information Resources & Technology has resolved the issue preventing some people from accessing applications in the Citrix Employee Desktop.

Technicians will continue to monitor Citrix throughout the day.
Jan 6, 08:55 EST
Investigating - Information Resources & Technology is investigating an issue affecting access to the Citrix Employee Desktop.

Users can log in to Citrix, but are receiving the error message ‘no workstations are available'.

We are working to address this issue as quickly as possible and will provide an update when more information is available.
Jan 6, 08:32 EST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026
Maintenance to affect VPN access, internet in Student Center on 1-3-2026
Completed - The scheduled maintenance has been completed.
Jan 3, 14:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 09:30 EST
Scheduled - Information Resources & Technology will be performing maintenance that will affect access to some network resources on Saturday, January 3, between 9:30 a.m. and 2:30 p.m.

Rowan VPN access through GlobalProtect will be unavailable for up to one hour during that maintenance window. This maintenance will also intermittently affect access to the internet in the Student Center, primarily on the ground floor.
Dec 23, 13:12 EST
Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025
Approval tab may not be available in Web Time Entry
Resolved - Information Resources & Technology is aware that some approvers may not be able to see the Approval tab in Web Time Entry.

To approve timecards, you may need to clear your browser cache or use Incognito in Google Chrome, Mozilla Firefox or Microsoft Edge.
Dec 24, 09:29 EST
Investigating - Information Resources & Technology is aware that some approvers may not be able to see the Approval tab in Web Time Entry.

To approve timecards, you may need to clear your browser cache or use Incognito in Google Chrome, Mozilla Firefox or Microsoft Edge.
Dec 22, 11:54 EST
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