Rowan University Status

All Systems Operational

About This Site

Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational

Self-Service Banner (ssb.rowan.edu) Operational

Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational

Canvas (canvas.rowan.edu) Operational

Google Apps Operational

Rowan Gmail (mail.students.rowan.edu) Operational

Google Drive (drive.google.com) Operational

Information Security Operational

Duo Core Authentication Service Operational

Duo Push Delivery Operational

Duo SMS Message Delivery Operational

Internet, Networking & Phones Operational

WiFi (RowanSecure, RowanWiFi & Eduroam) Operational

Wired (RowanSecure) Operational

Phones & Voicemail Operational

Rowan VPN (vpn.rowan.edu) Operational

Network File Storage (Openarea & Home Directory) Operational

Library E-Resources Operational

Microsoft 365 Operational

Exchange Email (outlook.office.com) Operational

Office 365 Portal (portal.office.com) Operational

Printing Operational

Mobile Print (mobileprint.rowan.edu) Operational

Network Printing Operational

Rowan NetID (netid.rowan.edu) Operational

Single Sign-On Service (login.rowan.edu/cas) Operational

Video Conferencing Operational

Webex (rowan.webex.com) Operational

Zoom (rowan.zoom.us) Operational

Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational

Academic Desktop Operational

Employee Desktop Operational

Other Software & Applications Operational

Appman Operational

Cognos (cognos-analytics.rowan.edu) Operational

Confluence (confluence.rowan.edu) Operational

DegreeWorks (degreeworks-dashboard.rowan.edu) Operational

Digital Signage (Rise Vision) Operational

myRowan (my.rowan.edu) Operational

OnBase (onbase.rowan.edu) Operational

RIMS (rims.rowan.edu) Operational

RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational

Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational

RowanCard Portal (myrowancard.rowan.edu) Operational

Rowan Go (go.rowan.edu) Operational

Rowan ProConnect Operational

Rowan Support Portal (support.rowan.edu) Operational

Rowan Training Portal (Healthstream) Operational

Echo360 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2025

No incidents reported today.

Oct 20, 2025

AWS outage affecting some Rowan services

Resolved - Amazon Web Services reports that the outage that was causing connectivity issues for many websites and applications has been resolved.

Canvas and Grubhub are now available.
Oct 20, 19:30 EDT

Update - Grubhub is now working as expected. We're still experiencing issues with Canvas.
Oct 20, 16:51 EDT

Identified - The major outage of Amazon Web Services is continuing to cause connectivity issues for many websites and applications, including the following at Rowan University:

- Canvas
- Grubhub

Until the outage is fully resolved, you may experience intermittent issues accessing those applications and a wide range of other technology services.

Please reach out to your instructor if you have course-specific questions about Canvas. While mobile ordering on GrubHub isn’t currently available, students may still visit campus dining locations to order.
Oct 20, 15:54 EDT

Investigating - A major outage of the cloud service provider Amazon Web Services is causing connectivity issues around the world.

This outage is currently affecting access to the following services at Rowan University:

- Canvas
- GrubHub

Until the outage is fully resolved, you may experience intermittent issues accessing those applications and a wide range of other technology services.

Please reach out to your instructor if you have course-specific questions about Canvas. While mobile ordering on GrubHub isn’t currently available, students may still visit campus dining locations to order.

For the latest on the AWS outage, visit https://health.aws.amazon.com/health/status
Oct 20, 09:10 EDT

Rowan Wifi Issue: 10-20-25

Resolved - Information Resources & Technology has resolved the issue impacting the Rowan Wifi

You are now able to successfully connect.
Oct 20, 10:25 EDT

Investigating - Information Resources & Technology is investigating an issue affecting access to RowanWiFi.

Some users are receiving an “Unable to authenticate” or similar message when trying to connect to wireless networks.

We are working to address this issue as quickly as possible. We will provide an update when more information is available.
Oct 20, 09:22 EDT

Citrix is currently unavailable: 10-20-25

Resolved - Information Resources & Technology has resolved the issue preventing your from logging into Citrix.

We apologize for the inconvenience.
Oct 20, 10:23 EDT

Investigating - Information Resources & Technology is investigating an issue affecting access to Citrix (access.rowan.edu) across all campuses.

You will receive an "the requested URL was not found error" when logging into Citrix.

We are working to resolve this issue as quickly as possible and will provide an update when more information is available.
Oct 20, 07:20 EDT

DegreeWorks is Unavailable: 10-20-25

Resolved - Information Resources & Technology has resolved the issue preventing access to DegreeWorks.

We apologize for any inconvenience.
Oct 20, 07:56 EDT

Investigating - Information Resources & Technology is investigating an issue affecting access to DegreeWorks across all campuses.

Users may see a “Service Unavailable” error message when trying to access DegreeWorks.

We are working to resolve this issue as quickly as possible and will provide an update when more information is available.
Oct 20, 07:18 EDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

Echo360 may be intermittently available for Rowan-Virtua SOM on 10-17-2025

Completed - The scheduled maintenance has been completed.
Oct 17, 09:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:30 EDT

Scheduled - Information Resources & Technology will be performing maintenance on the Rowan-Virtua SOM instance of Echo360 on Friday, October 17, from 8:30 a.m. to 9:30 a.m.

We do not expect this work to cause an extended outage. However, you may experience intermittent issues accessing Echo360 during that one-hour maintenance window.
Oct 16, 15:07 EDT

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

Confluence outage due to maintenance on 10-14-2025

Completed - The scheduled maintenance has been completed.
Oct 14, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 20:00 EDT

Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Confluence on Tuesday, October 14, from 8 p.m. to 10 p.m.

You may be intermittently unable to access Confluence during that two-hour maintenance period.
Oct 10, 15:04 EDT

KnowBe4 Security Awareness Training platform login issues

Resolved - The vendor has resolved the issue impacting the KnowBe4, the security awareness training platform.

The website is now available to complete your training.
Oct 14, 16:14 EDT

Investigating - KnowBe4, the security awareness training platform, is experiencing technical issues that are preventing Rowan University users from logging in. For the latest updates, visit status.knowbe4.com.
Oct 14, 10:09 EDT

Maintenance to affect network services in SOM Academic Center on 10-13-2025

Completed - The scheduled maintenance has been completed.
Oct 14, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 EDT

Scheduled - Information Resources & Technology will be performing maintenance that will affect access to network services in the SOM Academic Center on Monday, October 13, from 10 p.m. to midnight.

You will be intermittently unable to access wired or wireless internet and Rowan phone lines during that two-hour maintenance period.
Oct 9, 14:54 EDT

Oct 13, 2025

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.