Rowan System Status
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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational
Self-Service Banner (ssb.rowan.edu) Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational
Canvas (canvas.rowan.edu) Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) Operational
Google Drive (drive.google.com) Operational
Information Security Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) Operational
Wired (RowanSecure) Operational
Phones & Voicemail Operational
Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational
Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational
Network File Storage (Openarea & Home Directory) Operational
Library E-Resources Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) Operational
Office 365 Portal (portal.office.com) Operational
Printing Operational
Mobile Print (mobileprint.rowan.edu) Operational
Network Printing Operational
Rowan NetID (netid.rowan.edu) Operational
Single Sign-On Service (login.rowan.edu/cas) Operational
Video Conferencing Operational
Webex (rowan.webex.com) Operational
Zoom (rowan.zoom.us) Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop Operational
Employee Desktop Operational
Other Software & Applications Operational
Appman Operational
Cognos (cognos-analytics.rowan.edu) Operational
Confluence (confluence.rowan.edu) Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) Operational
Digital Signage (Rise Vision) Operational
Echo360 Operational
myRowan (my.rowan.edu) Operational
OnBase (onbase.rowan.edu) Operational
RIMS (rims.rowan.edu) Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational
Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational
RowanCard Portal (myrowancard.rowan.edu) Operational
Rowan Go (go.rowan.edu) Operational
Rowan ProConnect Operational
Rowan Support Portal (support.rowan.edu) Operational
Rowan Training Portal (Healthstream) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Single sign-on service unavailable on 1-28-2026 Jan 28, 2026 06:00-07:00 EST

Information Resources & Technology will be upgrading our single sign-on service on Wednesday, January 28, from 6 a.m. to 7 a.m.

During that one-hour maintenance window, you will be intermittently unable to log in to Rowan applications and services protected by our single sign-on service, including but not limited to:

- Canvas
- Google Drive
- Self-Service Banner
- Banner Administrative Pages
Posted on Jan 21, 2026 - 14:56 EST
Jan 21, 2026

No incidents reported today.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026
Virtual desktops & apps in Citrix unavailable on 1-18-2026
Completed - The scheduled maintenance has been completed.
Jan 18, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 EST
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to virtual desktops and applications in Citrix (access.rowan.edu) on Sunday, January 18, from 7 a.m. to 3 p.m.

The Employee Desktop, Academic Desktop and virtual applications in Citrix will be unavailable for that 8-hour maintenance window.
Jan 12, 10:13 EST
Jan 17, 2026

No incidents reported.

Jan 16, 2026
Single sign-on service intermittently unavailable Thursday night
Completed - The scheduled maintenance has been completed.
Jan 16, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 12, 14:04 EST
Scheduled - Information Resources & Technology will be performing maintenance on our single sign-on service on Monday, January 15, from 10 p.m. to midnight.

During that two-hour maintenance window, you will be intermittently unable to log in to Rowan applications and services protected by our single sign-on service, including but not limited to:

- Canvas
- Google Drive
- Self-Service Banner
- Banner Administrative Pages

This maintenance was postponed from its originally scheduled date of Monday, January 12.
Jan 8, 11:07 EST
Jan 15, 2026
Verizon is experiencing a partial outage
Resolved - Verizon has reported that the partial outage from Jan 14 has been resolved.
Jan 15, 07:37 EST
Update - We are continuing to investigate this issue.
Jan 14, 14:59 EST
Investigating - Information Resources & Technology is aware that Verizon is experiencing a partial outage. More information can be found at:

https://www.wired.com/story/verizon-outage-knocks-out-us-mobile-service-including-some-911-calls/

No Rowan-managed services are impacted. However, you may have issues if using Verizon for Duo authentication or remote access.

We will continue to monitor their progress and update you as more information becomes available.
Jan 14, 14:57 EST
Maintenance may cause network service interruptions on 1-14-2026
Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:00 EST
Scheduled - Information Resources & Technology will be performing maintenance that may cause interruptions to network services during the evening hours on Wednesday, January 14.

From 9 p.m. to midnight, you may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus.
Jan 8, 12:41 EST
Jan 14, 2026
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
Maintenance may cause network service interruptions Saturday night
Completed - The scheduled maintenance has been completed.
Jan 11, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 22:00 EST
Scheduled - Information Resources & Technology will be performing maintenance that may cause intermittent interruptions to network services on Saturday, January 10, from 10 p.m. to midnight

You may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus during that two-hour maintenance window.
Jan 8, 11:32 EST
Jan 10, 2026
Rolling WiFi outages across all campuses Saturday morning
Completed - The scheduled maintenance has been completed.
Jan 10, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 08:00 EST
Scheduled - Information Resources & Technology will be performing network maintenance that will affect access to wireless networks across all campuses on Saturday, January 10, from 8 a.m. to 12 p.m.

The outages will happen building by building throughout that four-hour maintenance period and will last up to 15 minutes.
Jan 6, 11:25 EST
Maintenance may cause network service interruptions on 1-9-2026
Completed - The scheduled maintenance has been completed.
Jan 10, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 21:00 EST
Scheduled - Information Resources & Technology will be performing maintenance that may cause interruptions to network services during the evening hours on Friday, January 9, and Wednesday, January 14.

From 9 p.m. to midnight on both nights, you may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus.
Jan 8, 12:40 EST
Jan 9, 2026
Jan 8, 2026
Single sign-on service intermittently unavailable Wednesday night
Completed - The scheduled maintenance has been completed.
Jan 8, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 22:00 EST
Scheduled - Information Resources & Technology will be performing maintenance on our single sign-on service on Wednesday, January 7, from 10 p.m. to midnight.

During that two-hour maintenance window, you will be intermittently unable to log in to Rowan applications and services protected by our single sign-on service, including but not limited to:

- Canvas
- Google Drive
- Self-Service Banner
- Banner Administrative Pages
Jan 5, 14:21 EST
Jan 7, 2026
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