Rowan University Status

Mac laptops unable to display on some projectors

Investigating - Information Resources & Technology is investigating an issue that is preventing some Mac laptops — both personal and Rowan-managed — from displaying properly on certain projectors in classrooms and other spaces.

Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected.

If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.

At this time, we do not have an estimated time for resolution, as the issue appears to be a broader compatibility problem between macOS and certain projection technologies. We will provide an update when more information is available.
Apr 11, 2025 - 14:22 EDT

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To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

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Self-Service Banner (ssb.rowan.edu) Operational

Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational

Canvas (canvas.rowan.edu) Operational

Google Apps Operational

Rowan Gmail (mail.students.rowan.edu) Operational

Google Drive (drive.google.com) Operational

Information Security Operational

Duo Core Authentication Service Operational

Duo Push Delivery Operational

Duo SMS Message Delivery Operational

Internet, Networking & Phones Operational

WiFi (RowanSecure, RowanWiFi & Eduroam) Operational

Wired (RowanSecure) Operational

Phones & Voicemail Operational

Rowan VPN (vpn.rowan.edu) Operational

Network File Storage (Openarea & Home Directory) Operational

Microsoft 365 Operational

Exchange Email (outlook.office.com) Operational

Office 365 Portal (portal.office.com) Operational

Printing Operational

Mobile Print (mobileprint.rowan.edu) Operational

Network Printing Operational

Rowan NetID (netid.rowan.edu) Operational

Single Sign-On Service (login.rowan.edu/cas) Operational

Video Conferencing Operational

Webex (rowan.webex.com) Operational

Zoom (rowan.zoom.us) Operational

Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational

Academic Desktop Operational

Employee Desktop Operational

Other Software & Applications Operational

Appman Operational

Cognos (cognos-analytics.rowan.edu) Operational

Confluence (confluence.rowan.edu) Operational

DegreeWorks (degreeworks-dashboard.rowan.edu) Operational

Digital Signage (Rise Vision) Operational

myRowan (my.rowan.edu) Operational

OnBase (onbase.rowan.edu) Operational

RIMS (rims.rowan.edu) Operational

RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational

RowanCard Portal (myrowancard.rowan.edu) Operational

Rowan Go (go.rowan.edu) Operational

Rowan Support Portal (support.rowan.edu) Operational

Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

Single sign-on service intermittently unavailable on 4-25-2025

Completed - The scheduled maintenance has been completed.
Apr 25, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 EDT

Scheduled - Information Resources & Technology will be upgrading the University’s single sign-on service on Friday, April 25, starting at 10 p.m. The upgrade is expected to be finished by 11 p.m.

During that one-hour maintenance window, you may be intermittently unable to log in to applications protected by the single sign-on service, including Canvas, Self-Service Banner and Google Drive.
Apr 23, 12:14 EDT

Apr 24, 2025

Maintenance on myRown Portal – 04-24-2025

Completed - The scheduled maintenance has been completed.
Apr 24, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 05:00 EDT

Scheduled - The myRowan website (https://my.rowan.edu/) will be temporarily unavailable due to maintenance on Thursday, April 24, from 5 a.m. to 6 a.m.
Apr 23, 13:23 EDT

Apr 23, 2025

OnBase via access.rowan is down

Resolved - Information Resources & Technology has resolved the issue preventing access to OnBase in access.rowan.edu.
Apr 23, 11:44 EDT

Identified - Information Resources & Technology is aware of an issue preventing access to OnBase in access.rowan.edu.

Technicians are working on resolving this as quickly as possible.
Apr 23, 11:23 EDT

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

Unable to access several applications: 04-18-2025

Resolved - This incident has been resolved.
Apr 18, 09:58 EDT

Investigating - Information Resources & Technology is aware of an issue impacting access to several applications, including but not limited to OnBase, Confluence, Cisco AnyConnect.

Technicians are actively working on resolving this issue as quickly as possible.

Updates will be provided as they are available.
Apr 18, 08:43 EDT

Single sign-on service intermittently unavailable on 4-18-2025

Completed - The scheduled maintenance has been completed.
Apr 18, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 EDT

Scheduled - Information Resources & Technology will be upgrading the University’s single sign-on service on Friday, April 18, starting at 5 a.m. The upgrade is expected to be finished by 6 a.m.

During that one-hour maintenance window, you may be intermittently unable to log in to applications protected by the single sign-on service, including Canvas, Self-Service Banner and Google Drive.
Apr 15, 08:48 EDT

Apr 17, 2025

No incidents reported.

Apr 16, 2025

Zoom is Currently Down

Resolved - Zoom has resolved the issue that caused the outage to their application.

Updates can be found at: https://status.zoom.us/
Apr 16, 17:28 EDT

Investigating - Information Resources & Technology is aware that Zoom is currently down.

We are monitoring the Zoom site and will provide updates as they are available.
Apr 16, 15:50 EDT

WiFi outage possible due to maintenance on 4-16-2025: Camden Campus

Completed - The scheduled maintenance has been completed.
Apr 16, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 EDT

Scheduled - Information Resources & Technology will be performing system maintenance that may affect access to RowanWiFi and Eduroam on the Camden campus on Wednesday, April 16, from 7 a.m. to 8 a.m.

You may be intermittently unable to connect to RowanWiFi and Eduroam during that one-hour maintenance window. You may also need to forget the RowanWiFi and Eduroam networks and reconnect once the maintenance is complete to restore connectivity.

This maintenance will not affect access to RowanSecure.
Apr 8, 08:13 EDT

Apr 15, 2025

WiFi outage possible due to maintenance on 4-15-2025: Sewell

Completed - The scheduled maintenance has been completed.
Apr 15, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 07:00 EDT

Scheduled - Information Resources & Technology will be performing system maintenance that may affect access to RowanWiFi and Eduroam on the Sewell campus on Tuesday, April 15, from 7 a.m. to 8 a.m.

You may be intermittently unable to connect to RowanWiFi and Eduroam during that one-hour maintenance window. You may also need to forget the RowanWiFi and Eduroam networks and reconnect once the maintenance is complete to restore connectivity.

This maintenance will not affect access to RowanSecure.
Apr 8, 08:12 EDT

Apr 14, 2025

Issue accessing some Rowan websites

Resolved - Information Resources & Technology has resolved the issue preventing some people from accessing various Rowan websites.

Please do not hesitate to contact us if you have any questions.
Apr 14, 12:13 EDT

Identified - Information Resources & Technology has identified the issue preventing some people from accessing various Rowan websites. Remediation steps are now being taken.

Everyone is now able to access all Rowan webpages.
Apr 11, 13:56 EDT

Investigating - Information Resources & Technology is aware of an issue that is preventing some people from accessing various websites. This includes, but is not limited to rowan.edu webpages, go.rowan pages, etc.

Technicians are actively working on resolving this issue as quickly as possible. Updates will be provided as they are available.
Apr 11, 12:07 EDT

WiFi outage possible due to maintenance on 4-14-2025: Stratford Campus

Completed - The scheduled maintenance has been completed.
Apr 14, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 EDT

Scheduled - Information Resources & Technology will be performing system maintenance that may affect access to RowanWiFi and Eduroam on the Stratford campus on Monday, April 14, from 7 a.m. to 8 a.m.

You may be intermittently unable to connect to RowanWiFi and Eduroam during that one-hour maintenance window. You may also need to forget the RowanWiFi and Eduroam networks and reconnect once the maintenance is complete to restore connectivity.

This maintenance will not affect access to RowanSecure.
Apr 8, 08:11 EDT

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.