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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

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Appman Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Phone outages due to maintenance on 11-29-2024 Nov 29, 2024 22:00 - Nov 30, 2024 00:00 EST
Information Resources & Technology will be performing system maintenance that will cause phone outages across all campuses on Friday, November 29, from 10 p.m. to midnight.

This maintenance will intermittently affect inbound calling to — and outbound calling from — Rowan University phone numbers during that two-hour maintenance window.

If you have a police, fire or medical emergency during that time, dial 911 from a cell phone.
Posted on Oct 31, 2024 - 11:42 EDT
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Citrix (access.rowan.edu) unavailable due to maintenance on 11-13-2024
Completed - The scheduled maintenance has been completed.
Nov 13, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 13:12 EST
Scheduled - Information Resources & Technology will be performing urgent maintenance that will affect access to applications and desktops in Citrix (access.rowan.edu) on Wednesday, November 13, from 9 p.m. to 10 p.m.

You may be intermittently unable to access Citrix during that time frame. If you are disconnected from Citrix while using it during this time period, you should re-launch the app or desktop you were using, and you will be reconnected.
Nov 12, 13:11 EST
Nov 12, 2024
Citrix (access.rowan.edu) unavailable due to maintenance on 11-12-2024 & 11-13-2024
Completed - The scheduled maintenance has been completed.
Nov 12, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:00 EST
Scheduled - Information Resources & Technology will be performing urgent maintenance that will affect access to applications and desktops in Citrix (access.rowan.edu) tonight, Tuesday, November 12, and tomorrow night, Wednesday, November 13.

You may be intermittently unable to access Citrix from 9 p.m. to 10 p.m. on both evenings. If you are disconnected from Citrix while using it during this time period, you should re-launch the app or desktop you were using, and you will be reconnected.
Nov 12, 13:10 EST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Cognos unavailable due to maintenance on 11-8-2024
Completed - The scheduled maintenance has been completed.
Nov 8, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 18:00 EST
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Friday, November 8, between 6 p.m. and 8 p.m.

Cognos will not be available during that two-hour maintenance window.
Nov 6, 12:46 EST
Nov 7, 2024

No incidents reported.

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