Rowan System Status
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All Systems Operational

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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational
Self-Service Banner (ssb.rowan.edu) ? Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) ? Operational
Canvas (canvas.rowan.edu) ? Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) ? Operational
Google Drive (drive.google.com) Operational
Information Security Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) ? Operational
Wired (RowanSecure) ? Operational
Phones & Voicemail ? Operational
Rowan VPN (vpn.rowan.edu) ? Operational
Network File Storage (Openarea & Home Directory) Operational
Library E-Resources ? Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) ? Operational
Office 365 Portal (portal.office.com) Operational
Printing Operational
Mobile Print (mobileprint.rowan.edu) ? Operational
Network Printing ? Operational
Rowan NetID (netid.rowan.edu) ? Operational
Single Sign-On Service (login.rowan.edu/cas) ? Operational
Video Conferencing Operational
Webex (rowan.webex.com) ? Operational
Zoom (rowan.zoom.us) ? Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop ? Operational
Employee Desktop ? Operational
Other Software & Applications Operational
Appman Operational
Cognos (cognos-analytics.rowan.edu) ? Operational
Confluence (confluence.rowan.edu) ? Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) ? Operational
Digital Signage (Rise Vision) ? Operational
myRowan (my.rowan.edu) ? Operational
OnBase (onbase.rowan.edu) ? Operational
RIMS (rims.rowan.edu) ? Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) ? Operational
RowanCard Portal (myrowancard.rowan.edu) ? Operational
Rowan Go (go.rowan.edu) ? Operational
Rowan ProConnect ? Operational
Rowan Support Portal (support.rowan.edu) ? Operational
Rowan Announcer (apps.rowan.edu/rowanannouncer) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cognos unavailable due to maintenance on 9-10-2025 Sep 10, 2025 20:00 - Sep 11, 2025 02:00 EDT

Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Wednesday, September 10, between 8 p.m. and 2 a.m.

Cognos may be intermittently unavailable during that six-hour maintenance window.
Posted on Aug 19, 2025 - 11:45 EDT

DegreeWorks, other apps unavailable due to maintenance on 9-11-2025 Sep 11, 2025 20:00 - Sep 12, 2025 03:00 EDT

Information Resources & Technology will be performing system maintenance that will affect access to DegreeWorks and several other applications on Thursday, September 11, from 8 p.m. to 3 a.m.

During that seven-hour maintenance window DegreeWorks, Connection Manager, RS2 feeds and legacy web processes will be unavailable.
Posted on Aug 19, 2025 - 11:48 EDT

Banner, other apps unavailable due to maintenance on 9-12-2025 Sep 12, 2025 21:00 - Sep 13, 2025 07:00 EDT

Information Resources & Technology will be performing system maintenance that will affect access to several applications, including Banner, starting on Friday, September 12, at 9 p.m. We expect this work to be finished by Saturday, September 13, at 7 a.m.

During that 10-hour maintenance window, Self-Service Banner, Banner Administrative Pages, DegreeWorks, OnBase, Cognos, Millennium and AppMan will be unavailable.
Posted on Aug 19, 2025 - 11:54 EDT
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Mac laptops unable to display on some projectors
Resolved - Information Resources & Technology has resolved the problem that was preventing some Mac laptops from displaying properly on certain projectors in classrooms and other spaces. You should now be able to connect as expected.
Aug 28, 08:55 EDT
Identified - Information Resources & Technology has identified the problem that is preventing some Mac laptops from displaying properly on certain projectors in classrooms and other spaces.

The resolution for this issue requires a hardware upgrade, which we will be completing in phases over the summer. We expect this issue to be completely resolved in all rooms by the fall semester.

Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected. If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.
May 29, 09:19 EDT
Investigating - Information Resources & Technology is investigating an issue that is preventing some Mac laptops — both personal and Rowan-managed — from displaying properly on certain projectors in classrooms and other spaces.

Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected.

If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.

At this time, we do not have an estimated time for resolution, as the issue appears to be a broader compatibility problem between macOS and certain projection technologies. We will provide an update when more information is available.
Apr 11, 14:22 EDT
Aug 27, 2025
Maintenance may cause network service interruptions on 8-27-2025
Completed - The scheduled maintenance has been completed.
Aug 27, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 20:00 EDT
Scheduled - Information Resources & Technology will be performing urgent maintenance that may cause interruptions to network services on Wednesday, August 27, from 8 p.m. to 10 p.m.

You may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus during that two-hour maintenance window.
Aug 26, 11:13 EDT
Aug 26, 2025
Maintenance may cause network service interruptions on 8-26-2025
Completed - The scheduled maintenance has been completed.
Aug 26, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 20:00 EDT
Scheduled - Information Resources & Technology will be performing urgent maintenance that may cause interruptions to network services on Tuesday, August 26, from 8 p.m. to 10 p.m.

You may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus during that two-hour maintenance window.
Aug 26, 11:12 EDT
Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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