Investigating - Information Resources & Technology is currently investigating an issue affecting Qualtrics.
The application became unavailable earlier today and is displaying an “Organization is disabled” error message.
At this time, all users are impacted. We are working with the vendor to restore service as quickly as possible.
Updates will be provided as more information becomes available.
Feb 26, 2026 - 09:57 EST
The application became unavailable earlier today and is displaying an “Organization is disabled” error message.
At this time, all users are impacted. We are working with the vendor to restore service as quickly as possible.
Updates will be provided as more information becomes available.
Feb 26, 2026 - 09:57 EST
About This Site
Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.
To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.
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Operational
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Printing
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Operational
Single Sign-On Service (login.rowan.edu/cas)
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Operational
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Operational
Employee Desktop
Operational
Other Software & Applications
Major Outage
Appman
Operational
Cognos (cognos-analytics.rowan.edu)
Operational
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Operational
DegreeWorks (degreeworks-dashboard.rowan.edu)
Operational
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Operational
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myRowan (my.rowan.edu)
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OnBase (onbase.rowan.edu)
Operational
RIMS (rims.rowan.edu)
Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate)
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Rowan Announcer (apps.rowan.edu/rowanannouncer)
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RowanCard Portal (myrowancard.rowan.edu)
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Rowan Go (go.rowan.edu)
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Rowan ProConnect
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Rowan Support Portal (support.rowan.edu)
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Rowan Training Portal (Healthstream)
Operational
Qualtrics (rowan.qualtrics.com)
Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DegreeWorks, other apps unavailable due to maintenance on 2-26-2026 Feb 26, 2026 20:00 - Feb 27, 2026 00:00 EST
Information Resources & Technology will be performing system maintenance that will affect access to DegreeWorks and several other applications on Thursday, February 26, from 8 p.m. to midnight.
During that four-hour maintenance window DegreeWorks, Connection Manager, RS2 feeds and legacy web processes will be unavailable.
Posted on Feb 10, 2026 - 11:25 EST
During that four-hour maintenance window DegreeWorks, Connection Manager, RS2 feeds and legacy web processes will be unavailable.
Posted on Feb 10, 2026 - 11:25 EST
Banner, other apps unavailable due to maintenance on 2-27-2026 Feb 27, 2026 21:00 - Feb 28, 2026 05:00 EST
Information Resources & Technology will be performing system maintenance that will affect access to several applications, including Banner, starting on Friday, February 27, at 9 p.m. We expect this work to be finished by Saturday, February 28, at 5 a.m.
During that eight-hour maintenance window, Self-Service Banner, Banner Administrative Pages, DegreeWorks, OnBase, Cognos, Millennium, AppMan and user provisioning will be unavailable.
Posted on Feb 10, 2026 - 11:26 EST
During that eight-hour maintenance window, Self-Service Banner, Banner Administrative Pages, DegreeWorks, OnBase, Cognos, Millennium, AppMan and user provisioning will be unavailable.
Posted on Feb 10, 2026 - 11:26 EST
Cognos, OnBase unavailable due to maintenance on 3-4-2026 Mar 4, 2026 20:00 - Mar 5, 2026 00:00 EST
Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Wednesday, March 4, between 8 p.m. and midnight.
Cognos and OnBase may be intermittently unavailable during that four-hour maintenance window.
Posted on Feb 10, 2026 - 11:21 EST
Cognos and OnBase may be intermittently unavailable during that four-hour maintenance window.
Posted on Feb 10, 2026 - 11:21 EST
Maintenance to cause network interruptions on 3-9-2026 Mar 9, 2026 05:00-06:45 EDT
Information Resources & Technology will be conducting maintenance that will intermittently affect access to network resources on Monday, March 9, from 5 a.m. to 6:45 a.m.
You will intermittently be unable to access most Rowan applications and websites from on or off campus during this maintenance window, including but not limited to:
- Single sign-on system (login.rowan.edu/cas)
- Citrix (access.rowan.edu)
- Self-Service Banner
- Canvas
- rowan.edu websites
- Rowan NetID
Posted on Feb 25, 2026 - 13:42 EST
You will intermittently be unable to access most Rowan applications and websites from on or off campus during this maintenance window, including but not limited to:
- Single sign-on system (login.rowan.edu/cas)
- Citrix (access.rowan.edu)
- Self-Service Banner
- Canvas
- rowan.edu websites
- Rowan NetID
Posted on Feb 25, 2026 - 13:42 EST
Maintenance to affect WiFi on campus on 3-10-2026 Mar 10, 2026 22:00 - Mar 11, 2026 01:00 EDT
Information Resources & Technology will be conducting maintenance that will intermittently affect access to WiFi on campus starting on Tuesday, March 10, at 10 p.m. We expect this work to be completed by Wednesday, March 11, at 1 a.m.
You will be intermittently unable to access RowanWiFi and Eduroam during this maintenance window.
Posted on Feb 25, 2026 - 13:44 EST
You will be intermittently unable to access RowanWiFi and Eduroam during this maintenance window.
Posted on Feb 25, 2026 - 13:44 EST
Maintenance may cause WiFi interruptions on 3-12-2026 Mar 12, 2026 06:00-07:45 EDT
Information Resources & Technology will be performing network maintenance that may affect access to WiFi on campus on Thursday, March 12, from 6 a.m. to 7:45 a.m.
Though we don’t expect intermittent outages, you may be briefly unable to access RowanWiFi and RowanSecure during this maintenance window.
Posted on Feb 25, 2026 - 13:46 EST
Though we don’t expect intermittent outages, you may be briefly unable to access RowanWiFi and RowanSecure during this maintenance window.
Posted on Feb 25, 2026 - 13:46 EST
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