Rowan University Status

All Systems Operational

About This Site

Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Academic Systems Operational

Canvas (canvas.rowan.edu) Operational

DegreeWorks (degreeworks-dashboard.rowan.edu) Operational

Echo360 Operational

ExamSoft Operational

Virtual Academic Desktop in Citrix Operational

Accounts & Login Operational

Duo Core Authentication Service Operational

Duo Push Delivery Operational

Duo SMS Message Delivery Operational

RIMS (rims.rowan.edu) Operational

RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational

RowanCard Portal (myrowancard.rowan.edu) Operational

Rowan NetID (netid.rowan.edu) Operational

Single Sign-On Service (login.rowan.edu/cas) Operational

Banner Operational

Self-Service Banner - Student (ssb.rowan.edu) Operational

Self-Service Banner - Faculty & Staff (ssb.rowan.edu) Operational

Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational

Business Systems Operational

Appman Operational

Cognos (cognos-analytics.rowan.edu) Operational

OnBase (onbase.rowan.edu) Operational

Qualtrics (rowan.qualtrics.com) Operational

Rowan ProConnect Operational

Virtual Employee Desktop & Applications in Citrix Operational

Email & Collaboration Operational

Confluence (confluence.rowan.edu) Operational

Gmail (mail.students.rowan.edu) Operational

Google Workspace for Education Operational

Microsoft 365 Operational

Outlook Email (Rowan Exchange) Operational

Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational

Rowan Mailing Lists Service Operational

Teams Operational

Webex (rowan.webex.com) Operational

Zoom (rowan.zoom.us) Operational

Library E-Resources Operational

Library Search Operational

Library Proxy Server/EZProxy Operational

Network & WiFi Operational

WiFi (RowanSecure, RowanWiFi & Eduroam) Operational

Wired Network Access Operational

Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational

Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational

Phones & Voicemail Operational

Inbound and outbound calling to Rowan Operational

Internal Rowan calling Operational

Voicemail Operational

Webex IP Calling Operational

Finesse Operational

Printing Operational

Mobile Print (mobileprint.rowan.edu) Operational

Network Printing Operational

Storage & File Sharing Operational

Google Drive Operational

Lift (lift.rowan.edu) Operational

Network File Storage (Openarea & Home Directory) Operational

OneDrive Operational

Websites & Portals Operational

myRowan (my.rowan.edu) Operational

Slate (Applicant Status Portal) Operational

Rowan Go (go.rowan.edu) Operational

Rowan Support Portal (support.rowan.edu) Operational

Rowan Training Portal (Healthstream) Operational

Other Software & Services Operational

Not Listed Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

Webex service issues under investigation

Resolved - Cisco has resolved all issues impacting Webex.

All Webex services are available: https://status.webex.com/commercial/status?lang=en_US
Jun 4, 07:37 EDT

Monitoring - Information Resources & Technology continues to monitor and work with Cisco as they troubleshoot the issue affecting phone services.

Most services have now been restored. At this time, voicemail remains unavailable while Cisco continues to work toward a full resolution.

We will provide another update when more information is available or when voicemail service has been restored.
Jun 3, 13:49 EDT

Identified - Information Resources & Technology is aware of a service degradation affecting some Webex services hosted in Cisco's U.S. data centers.

Users may experience issues with Webex Meetings, Webex Calling, Webex Messaging, and other Webex-related services. The issue appears to affect multiple organizations and is currently under investigation by Cisco.

Information can be found at: https://status.webex.com/commercial/status?lang=en_US.

We will provide an update when more information becomes available.
Jun 3, 10:34 EDT

Jun 3, 2026

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

Update to authentication options for Microsoft 365 services on 5-29-2026

Completed - The scheduled maintenance has been completed.
May 29, 20:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 19:00 EDT

Scheduled - Information Resources & Technology is making changes to our Duo two-factor authentication integration with Microsoft 365 services to address an ongoing authentication issue for some users.

What This Means

- Some users were able to select options other than the ones we support — Duo Mobile or a hardware token — to authenticate their identities when logging in to Microsoft 365 services. The additional options, including MS Authenticator, have caused authentication issues for some users.
- At 7 p.m. on Friday, May 29, we will remove additional authentication options for Microsoft 365 services. After we make that change, you must use Duo Mobile or a hardware token to authenticate to Microsoft 365 services.
- If you previously used a non-supported authentication option, you will need to set up a supported option.

What You Might See After May 29

The next time you sign in to a Microsoft service (such as Outlook, Teams or OneDrive), you may see a screen titled "Let's keep your account secure." Select Next and follow the prompts to set up a supported authentication method.

Once complete, all future logins to Microsoft 365 services will prompt you to authenticate with Duo Mobile or a hardware token.

For more information, review our article on this updated login process: https://support.rowan.edu/sp?id=kb_article_view&sysparm_article=KB0015066&sys_kb_id=409ae43647d807109288878a436d439c

Troubleshooting Help

If you are repeatedly logged out and prompted to log back in to an affected service multiple times in a short window of time, please try the following steps:

1. Log out of the affected service.
2. Restart your device.
3. Log back in to affected service.

Note: If you are logging in to the browser version of a service or application, please use an incognito window.
Apr 29, 12:02 EDT

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

RowanWifi issue affecting Glassboro campus

Resolved - Information Resources & Technology has resolved the issue affecting some users accessing the RowanWifi on the Glassboro campus.

Please contact the Technology Support Center if you have any questions.
May 26, 15:07 EDT

Investigating - Information Resources & Technology is investigating an issue affecting some users accessing the RowanWifi on the Glassboro campus.

Some users are receiving “No Internet” or “Failed to connect to network” errors when attempting to connect to RowanWiFi.

We are working to address this issue as quickly as possible, and we will provide an update when more information is available.
May 26, 13:00 EDT

May 25, 2026

No incidents reported.