Self-Service Banner issue: Students not able to email their schedule
Identified - Information Resources & Technology is aware of an issue preventing users from emailing their calendars from Self-Service Banner.

A workaround is available. Please first log in to https://support.rowan.edu/sp and then use the link below to see our Knowledge Base article for instructions on using a browser extension to email your calendar:

https://support.rowan.edu/kb_view.do?sysparm_article=KB0015123.


We are working with the vendor to resolve this issue. We will provide an update when a permanent fix is available.
Sep 03, 2026 - 14:06 EDT
Investigating - Information Resources & Technology is aware of an issue affecting Self-Service Banner that is preventing students from emailing their schedules to themselves.

We are working to address this issue as quickly as possible.

We will provide an update when more information is available.
Sep 01, 2026 - 08:34 EDT

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Scheduled Maintenance

Intermittent network outages due to maintenance on 10-11-2026 Oct 11, 2026 07:00-09:00 EDT

Information Resources & Technology will be performing maintenance that will affect network access on Sunday, October 11, from 7 a.m. to 9 a.m.

You will be intermittently unable to access the internet through wired and wireless connections in the following buildings during that two-hour maintenance window:

- 6 & 301 High Street
- Bole Hall
- Enterprise Center
- Holly Pointe Commons
- Laurel Hall
- Oak Hall
- Rowan Boulevard Apartments
- Shpeen Hall
- South Jersey Tech Park
- Townhouses
- Whitney Center

There is also the potential for wider wireless internet interruptions across other buildings on the Glassboro campus due to this maintenance.

You may also experience intermittent issues accessing the Rowan VPN from on- or off-campus due to this maintenance.
Posted on Sep 24, 2026 - 10:28 EDT

Oct 6, 2026

Confluence unavailable due to urgent maintenance
Resolved - IRT has completed the urgent maintenance of Confluence.

Confluence is now available.
Oct 6, 08:21 EDT
Investigating - Information Resources & Technology will be performing urgent maintenance on Confluence starting at 8 a.m. We expect this work to be finished by 9 a.m.

During this one-hour maintenance window, Confluence will be unavailable.
Oct 6, 08:01 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

Rolling WiFi outages across all campuses on 10-4-2026
Completed - The scheduled maintenance has been completed.
Oct 4, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 07:00 EDT
Scheduled - Information Resources & Technology will be performing network maintenance that will affect access to wireless networks across all campuses on Sunday, October 4, from 7 a.m. to 11 a.m.

The outages will happen building by building throughout that four-hour maintenance period and will last up to 15 minutes per building.
Oct 2, 13:36 EDT

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Webex meetings issue: Some meetings ending early
Resolved - This incident has been resolved.
Oct 1, 11:46 EDT
Investigating - Information Resources & Technology is aware that some Webex meetings are ending unexpectedly after 40 minutes, even when scheduled for longer.

We are working with our vendor to resolve this issue. For now, you can use Zoom or Teams to hold longer meetings.
Oct 1, 09:31 EDT
Virtual desktops & applications in Citrix currently unavailable
Resolved - This incident has been resolved.
Oct 1, 10:10 EDT
Monitoring - Information Resources & Technology has restored access to Citrix, and virtual desktops and applications are now available.

We are going to closely monitor the situation throughout the day, and we will provide additional updates, if necessary.
Sep 30, 09:13 EDT
Update - Rowan University has temporarily suspended access to the Citrix environment.

Following receipt of a Citrix Security Bulletin notifying clients of an issue potentially impacting most Citrix clients, Rowan has suspended access to evaluate our system integrity.

We apologize for any inconvenience and will provide periodic updates.
Sep 29, 08:54 EDT
Investigating - Students and employees are currently unable to access virtual desktops and applications in Citrix (access.rowan.edu) due to an unplanned service interruption.

Information Resources & Technology is actively working on the issue, but we do not yet have an estimated time for when these services will be restored.

We will provide another update when more information is available.
Sep 28, 17:00 EDT
Microsoft login issue affecting all campuses.
Resolved - This incident has been resolved.
Oct 1, 09:46 EDT
Investigating - Information Resources & Technology is investigating an issue affecting access to Microsoft services on all campuses.

When accessing a Microsoft service, a Microsoft login prompt appears. After submitting login credentials, a message appears stating "You can't get there from here." This includes, but may not be limited to, Outlook, Teams, and Global Secure Access.

We are working to address this issue as quickly as possible, and we will provide an update when more information is available.
Sep 28, 13:13 EDT

Sep 30, 2026

Sep 29, 2026

Sep 28, 2026

Unresolved incident: Self-Service Banner issue: Students not able to email their schedule.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

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