Rowan System Status
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Service Under Maintenance

About This Site

Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational
Self-Service Banner (ssb.rowan.edu) Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational
Canvas (canvas.rowan.edu) Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) Operational
Google Drive (drive.google.com) Operational
Information Security Under Maintenance
Duo Core Authentication Service Under Maintenance
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) Operational
Wired (RowanSecure) Operational
Phones & Voicemail Operational
Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational
Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational
Network File Storage (Openarea & Home Directory) Operational
Library E-Resources Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) Operational
Office 365 Portal (portal.office.com) Operational
Printing Operational
Mobile Print (mobileprint.rowan.edu) Operational
Network Printing Operational
Rowan NetID (netid.rowan.edu) Operational
Single Sign-On Service (login.rowan.edu/cas) Operational
Video Conferencing Operational
Webex (rowan.webex.com) Operational
Zoom (rowan.zoom.us) Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop Operational
Employee Desktop Operational
Other Software & Applications Operational
Appman Operational
Cognos (cognos-analytics.rowan.edu) Operational
Confluence (confluence.rowan.edu) Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) Operational
Digital Signage (Rise Vision) Operational
Echo360 Operational
myRowan (my.rowan.edu) Operational
OnBase (onbase.rowan.edu) Operational
RIMS (rims.rowan.edu) Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational
Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational
RowanCard Portal (myrowancard.rowan.edu) Operational
Rowan Go (go.rowan.edu) Operational
Rowan ProConnect Operational
Rowan Support Portal (support.rowan.edu) Operational
Rowan Training Portal (Healthstream) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cognos, OnBase unavailable due to maintenance on 2-25-2026 Feb 25, 2026 20:00 - Feb 26, 2026 00:00 EST

Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Wednesday, February 25, between 8 p.m. and midnight.

Cognos and OnBase may be intermittently unavailable during that four-hour maintenance window.

Posted on Feb 10, 2026 - 11:21 EST

DegreeWorks, other apps unavailable due to maintenance on 2-26-2026 Feb 26, 2026 20:00 - Feb 27, 2026 00:00 EST

Information Resources & Technology will be performing system maintenance that will affect access to DegreeWorks and several other applications on Thursday, February 26, from 8 p.m. to midnight.

During that four-hour maintenance window DegreeWorks, Connection Manager, RS2 feeds and legacy web processes will be unavailable.

Posted on Feb 10, 2026 - 11:25 EST

Banner, other apps unavailable due to maintenance on 2-27-2026 Feb 27, 2026 21:00 - Feb 28, 2026 05:00 EST

Information Resources & Technology will be performing system maintenance that will affect access to several applications, including Banner, starting on Friday, February 27, at 9 p.m. We expect this work to be finished by Saturday, February 28, at 5 a.m.

During that eight-hour maintenance window, Self-Service Banner, Banner Administrative Pages, DegreeWorks, OnBase, Cognos, Millennium, AppMan and user provisioning will be unavailable.

Posted on Feb 10, 2026 - 11:26 EST
Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Completed - The scheduled maintenance has been completed.
Feb 6, 19:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:00 EST
Scheduled - Information Resources & Technology will be performing maintenance that will affect access to OnBase on Friday, February 6, from 6 p.m. to 7 p.m.

OnBase will be unavailable during that one-hour maintenance window.

Feb 3, 11:11 EST
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Completed - The scheduled maintenance has been completed.
Jan 31, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 20:00 EST
Scheduled - Information Resources & Technology will be performing maintenance that may briefly affect access to network resources on Saturday, January 31, from 10 p.m. to midnight.

During that two-hour maintenance window, you may be intermittently unable to access the internet from wireless and wired networks on campus. You may also experience intermittent issues accessing most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus

Jan 28, 10:54 EST
Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.