Rowan University Status

All Systems Operational

About This Site

Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational

Self-Service Banner (ssb.rowan.edu) Operational

Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational

Canvas (canvas.rowan.edu) Operational

Google Apps Operational

Rowan Gmail (mail.students.rowan.edu) Operational

Google Drive (drive.google.com) Operational

Information Security Operational

Duo Core Authentication Service Operational

Duo Push Delivery Operational

Duo SMS Message Delivery Operational

Internet, Networking & Phones Operational

WiFi (RowanSecure, RowanWiFi & Eduroam) Operational

Wired (RowanSecure) Operational

Phones & Voicemail Operational

Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational

Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational

Network File Storage (Openarea & Home Directory) Operational

Library E-Resources Operational

Microsoft 365 Operational

Exchange Email (outlook.office.com) Operational

Office 365 Portal (portal.office.com) Operational

Printing Operational

Mobile Print (mobileprint.rowan.edu) Operational

Network Printing Operational

Rowan NetID (netid.rowan.edu) Operational

Single Sign-On Service (login.rowan.edu/cas) Operational

Video Conferencing Operational

Webex (rowan.webex.com) Operational

Zoom (rowan.zoom.us) Operational

Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational

Academic Desktop Operational

Employee Desktop Operational

Other Software & Applications Operational

Appman Operational

Cognos (cognos-analytics.rowan.edu) Operational

Confluence (confluence.rowan.edu) Operational

DegreeWorks (degreeworks-dashboard.rowan.edu) Operational

Digital Signage (Rise Vision) Operational

Echo360 Operational

myRowan (my.rowan.edu) Operational

OnBase (onbase.rowan.edu) Operational

RIMS (rims.rowan.edu) Operational

RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational

Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational

RowanCard Portal (myrowancard.rowan.edu) Operational

Rowan Go (go.rowan.edu) Operational

Rowan ProConnect Operational

Rowan Support Portal (support.rowan.edu) Operational

Rowan Training Portal (Healthstream) Operational

Qualtrics (rowan.qualtrics.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 29, 2026

No incidents reported today.

Mar 28, 2026

Network maintenance to cause brief outages on 3-28-2026

Completed - The scheduled maintenance has been completed.
Mar 28, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:00 EDT

Scheduled - Information Resources & Technology has network maintenance scheduled for the morning of Saturday, March 28, that will cause brief network outages.

Around 7 a.m., there will be two outages, each approximately 1 minute long, that will affect access to most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Mar 25, 12:28 EDT

Maintenance may affect network access on 3-27-2026

Completed - The scheduled maintenance has been completed.
Mar 28, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 EDT

Scheduled - Information Resources & Technology will be performing urgent maintenance that may cause interruptions to network services on Friday, March 27, from 10 p.m. to midnight.

During that two-hour maintenance window, you may be intermittently unable to access most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Mar 19, 14:27 EDT

Mar 27, 2026

Maintenance may affect network access on 3-26-2026

Completed - The scheduled maintenance has been completed.
Mar 27, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 EDT

Scheduled - Information Resources & Technology will be performing urgent maintenance that may cause interruptions to network services on Thursday, March 26, from 10 p.m. to midnight.

During that two-hour maintenance window, you may be intermittently unable to access most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Mar 19, 14:26 EDT

Mar 26, 2026

Maintenance may affect network access on 3-25-2026

Completed - The scheduled maintenance has been completed.
Mar 26, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 EDT

Scheduled - Information Resources & Technology will be performing urgent maintenance that may cause interruptions to network services on Wednesday, March 25, from 10 p.m. to midnight.

During that two-hour maintenance window, you may be intermittently unable to access most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Mar 19, 14:25 EDT

Mar 25, 2026

Maintenance may affect network access on 3-24-2026

Completed - The scheduled maintenance has been completed.
Mar 25, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 EDT

Scheduled - Information Resources & Technology will be performing urgent maintenance that may cause interruptions to network services on Tuesday, March 24, from 10 p.m. to midnight.

During that two-hour maintenance window, you may be intermittently unable to access most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Mar 19, 14:24 EDT

Mar 24, 2026

Mar 23, 2026

Maintenance to cause network interruptions on 3-22-2026

Completed - The scheduled maintenance has been completed.
Mar 23, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 22:00 EDT

Scheduled - Information Resources & Technology will be performing maintenance that may cause interruptions to network services on Sunday, March 22, from 10 p.m. to midnight.

During that two-hour window, you may be intermittently unable to access most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Mar 9, 11:28 EDT

Mar 22, 2026

Mar 21, 2026

No incidents reported.

Mar 20, 2026

Some employees are receiving an error access WTE

Resolved - The issue impacting access to Web Time Entry has been resolved.

All employees are now able to successfully access their timesheets.
Mar 20, 10:02 EDT

Investigating - Information Resources & Technology is investigating an issue affecting access to Web Time Entry.

Some employees are receiving the following error when attempting to enter time: “Extraction of time transaction not allowed.”

We are working to address this issue as quickly as possible. Updates will be provided as more information is available.
Mar 20, 09:53 EDT

Possible issue connecting to RowanWifi on a non-Rowan-managed Windows computer

Resolved - Information Resources & Technology has resolved the issue that was preventing some Windows computers from connecting to RowanWiFi.

You should now be able to connect to RowanWiFi as expected.

This issue, which was caused by a recent Windows update, affected personal Windows computers only — not Rowan-managed Windows computers.

If you are still unable to access RowanWiFi, please forget the network and then reconnect.
Mar 20, 08:56 EDT

Identified - Information Resources & Technology is aware that some non-Rowan-managed (personal) Windows computers may have an issue connecting to RowanWifi.

This issue is due to a recent Windows update that affects network connectivity. Rowan-managed Windows machines are not impacted.

If you experience a problem connecting to RowanWifi on a non-managed Windows machine, you can temporarily resolve it by rebooting your computer.

If you continue to have difficulties connecting to RowanWifi, please contact the Technology Support Center at 856-256-4400 or visit the in-person IRT support on your campus.
Mar 13, 10:48 EDT

Investigating - Information Resources & Technology is aware that some non-Rowan-managed Windows computers may have an issue connecting to RowanWifi.

IRT is actively investigating this issue and is working on a solution.

Updated information will be provided as it becomes available.
Mar 12, 10:40 EDT

Mar 19, 2026

Maintenance to briefly interrupt internet access on 3-19-2026

Completed - The scheduled maintenance has been completed.
Mar 19, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:00 EDT

Update - This work has been postponed until Thursday, March 19.
Mar 5, 08:32 EST

Scheduled - One of Rowan University's internet service providers has scheduled maintenance that will briefly affect access to the internet for some users on Thursday, March 5, from 10 p.m. to midnight.

Internet access will remain available throughout the maintenance window through our second internet service provider. However, anyone actively connected to the internet through the first provider will notice an interruption as service falls back to the other provider.
Mar 4, 19:33 EST

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

Maintenance to cause network interruptions on 3-15-2026

Completed - The scheduled maintenance has been completed.
Mar 16, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 22:00 EDT

Scheduled - Information Resources & Technology will be performing maintenance that may cause interruptions to network services on Sunday, March 15, from 10 p.m. to midnight.

During that two-hour window, you may be intermittently unable to access most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Mar 9, 11:27 EDT

Mar 15, 2026