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Possible issue connecting to RowanWifi on a non-Rowan-managed Windows computer
Identified - Information Resources & Technology is aware that some non-Rowan-managed (personal) Windows computers may have an issue connecting to RowanWifi.

This issue is due to a recent Windows update that affects network connectivity. Rowan-managed Windows machines are not impacted.

If you experience a problem connecting to RowanWifi on a non-managed Windows machine, you can temporarily resolve it by rebooting your computer.

If you continue to have difficulties connecting to RowanWifi, please contact the Technology Support Center at 856-256-4400 or visit the in-person IRT support on your campus.
Mar 13, 2026 - 10:48 EDT
Investigating - Information Resources & Technology is aware that some non-Rowan-managed Windows computers may have an issue connecting to RowanWifi.

IRT is actively investigating this issue and is working on a solution.

Updated information will be provided as it becomes available.
Mar 12, 2026 - 10:40 EDT

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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

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Duo Core Authentication Service Operational
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Internet, Networking & Phones Degraded Performance
WiFi (RowanSecure, RowanWiFi & Eduroam) Degraded Performance
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Maintenance

Scheduled Maintenance

Maintenance to cause network interruptions on 3-15-2026 Mar 15, 2026 22:00 - Mar 16, 2026 00:00 EDT

Scheduled - Information Resources & Technology will be performing maintenance that may cause interruptions to network services on Sunday, March 15, from 10 p.m. to midnight.

During that two-hour window, you may be intermittently unable to access most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Mar 09, 2026 - 11:27 EDT

Maintenance to briefly interrupt internet access on 3-19-2026 Mar 19, 2026 20:00-22:00 EDT

Update - This work has been postponed until Thursday, March 19.
Mar 05, 2026 - 08:32 EST
Scheduled - One of Rowan University's internet service providers has scheduled maintenance that will briefly affect access to the internet for some users on Thursday, March 5, from 10 p.m. to midnight.

Internet access will remain available throughout the maintenance window through our second internet service provider. However, anyone actively connected to the internet through the first provider will notice an interruption as service falls back to the other provider.
Mar 04, 2026 - 19:33 EST

Maintenance to cause network interruptions on 3-22-2026 Mar 22, 2026 22:00 - Mar 23, 2026 00:00 EDT

Information Resources & Technology will be performing maintenance that may cause interruptions to network services on Sunday, March 22, from 10 p.m. to midnight.

During that two-hour window, you may be intermittently unable to access most Rowan applications and websites from on or off campus, including:

- Single sign-on system (login.rowan.edu)
- Citrix (access.rowan.edu)
- Rowan NetID
- Banner
- Canvas
- rowan.edu websites
Posted on Mar 09, 2026 - 11:28 EDT
Mar 15, 2026

No incidents reported today.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

Unresolved incident: Possible issue connecting to RowanWifi on a non-Rowan-managed Windows computer.

Mar 12, 2026
Maintenance to affect WiFi on campus on 3-12-2026
Completed - The scheduled maintenance has been completed.
Mar 12, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 06:00 EDT
Update - This maintenance has been rescheduled for Thursday, March 12, at 6 a.m.
Mar 10, 10:29 EDT
Scheduled - Information Resources & Technology will be conducting maintenance that will intermittently affect access to WiFi on campus starting on Tuesday, March 10, at 10 p.m. We expect this work to be completed by Wednesday, March 11, at 1 a.m.

You will be intermittently unable to access RowanWiFi and Eduroam during this maintenance window.
Feb 25, 13:44 EST
Mar 11, 2026
Phone service issue affecting outbound calls
Resolved - Information Resources & Technology has resolved the issue that was affecting inbound and outbound calls on Rowan University phones. All phone services should now be working as expected.

No other IT services were impacted by this issue. The automated voice message sent this morning that indicated there was a broader outage was sent in error.
Mar 11, 10:13 EDT
Investigating - Information Resources & Technology is investigating an issue affecting outbound phone calls on the Rowan phone system.

At this time, internal phone communication is working normally, but some users may experience audio issues when making outbound calls.

In addition, incoming phone calls to Rowan Dispatch are currently unavailable. If you have an emergency, please call 911.

We are actively investigating the issue and working to restore normal service as quickly as possible. We will provide an update when more information is available.
Mar 11, 07:55 EDT
Maintenance to cause network interruptions on 3-11-2026
Completed - The scheduled maintenance has been completed.
Mar 11, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 05:00 EDT
Scheduled - Information Resources & Technology will be conducting maintenance that will intermittently affect access to network resources on Wednesday, March 11, from 5 a.m. to 7:30 a.m.

You will intermittently be unable to access most Rowan applications and websites from on or off campus during this maintenance window, including but not limited to:

- Single sign-on system (login.rowan.edu/cas)
- Citrix (access.rowan.edu)
- Self-Service Banner
- Canvas
- rowan.edu websites
- Rowan NetID
Mar 10, 11:12 EDT
Mar 10, 2026
Maintenance to cause network interruptions on 3-10-2026
Completed - The scheduled maintenance has been completed.
Mar 10, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 05:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 10:13 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 10:12 EDT
Scheduled - Information Resources & Technology will be conducting maintenance that will intermittently affect access to network resources on Tuesday, March 10, from 5 a.m. to 7:30 a.m.

You will intermittently be unable to access most Rowan applications and websites from on or off campus during this maintenance window, including but not limited to:

- Single sign-on system (login.rowan.edu/cas)
- Citrix (access.rowan.edu)
- Self-Service Banner
- Canvas
- rowan.edu websites
- Rowan NetID
Mar 9, 09:51 EDT
Mar 9, 2026
Maintenance to cause network interruptions on 3-9-2026
Completed - The scheduled maintenance has been completed.
Mar 9, 06:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 05:00 EDT
Scheduled - Information Resources & Technology will be conducting maintenance that will intermittently affect access to network resources on Monday, March 9, from 5 a.m. to 6:45 a.m.

You will intermittently be unable to access most Rowan applications and websites from on or off campus during this maintenance window, including but not limited to:

- Single sign-on system (login.rowan.edu/cas)
- Citrix (access.rowan.edu)
- Self-Service Banner
- Canvas
- rowan.edu websites
- Rowan NetID
Feb 25, 13:42 EST
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Cognos, OnBase unavailable due to maintenance on 3-4-2026
Completed - The scheduled maintenance has been completed.
Mar 5, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:00 EST
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Wednesday, March 4, between 8 p.m. and midnight.

Cognos and OnBase may be intermittently unavailable during that four-hour maintenance window.
Feb 10, 11:21 EST
Mar 4, 2026
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

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