All Systems Operational
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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.
To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.
Academic Systems
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Canvas (canvas.rowan.edu)
Operational
DegreeWorks (degreeworks-dashboard.rowan.edu)
Operational
Echo360
Operational
ExamSoft
Operational
Virtual Academic Desktop in Citrix
Operational
Accounts & Login
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Duo Core Authentication Service
Operational
Duo Push Delivery
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Duo SMS Message Delivery
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RIMS (rims.rowan.edu)
Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate)
Operational
RowanCard Portal (myrowancard.rowan.edu)
Operational
Rowan NetID (netid.rowan.edu)
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Single Sign-On Service (login.rowan.edu/cas)
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Banner
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Self-Service Banner - Student (ssb.rowan.edu)
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Self-Service Banner - Faculty & Staff (ssb.rowan.edu)
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Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless)
Operational
Business Systems
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Appman
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Cognos (cognos-analytics.rowan.edu)
Operational
OnBase (onbase.rowan.edu)
Operational
Qualtrics (rowan.qualtrics.com)
Operational
Rowan ProConnect
Operational
Virtual Employee Desktop & Applications in Citrix
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Email & Collaboration
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Confluence (confluence.rowan.edu)
Operational
Gmail (mail.students.rowan.edu)
Operational
Google Workspace for Education
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Microsoft 365
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Outlook Email (Rowan Exchange)
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Rowan Announcer (apps.rowan.edu/rowanannouncer)
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Rowan Mailing Lists Service
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Teams
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Webex (rowan.webex.com)
Operational
Zoom (rowan.zoom.us)
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Library E-Resources
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Library Search
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Library Proxy Server/EZProxy
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Network & WiFi
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WiFi (RowanSecure, RowanWiFi & Eduroam)
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Wired Network Access
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Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu)
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Rowan VPN - Rowan-Managed Devices (gp.rowan.edu)
Operational
Phones & Voicemail
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Inbound and outbound calling to Rowan
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Internal Rowan calling
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Voicemail
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Webex IP Calling
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Finesse
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Printing
Operational
Mobile Print (mobileprint.rowan.edu)
Operational
Network Printing
Operational
Storage & File Sharing
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Google Drive
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Lift (lift.rowan.edu)
Operational
Network File Storage (Openarea & Home Directory)
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OneDrive
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Websites & Portals
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myRowan (my.rowan.edu)
Operational
Slate (Applicant Status Portal)
Operational
Rowan Go (go.rowan.edu)
Operational
Rowan Support Portal (support.rowan.edu)
Operational
Rowan Training Portal (Healthstream)
Operational
Other Software & Services
Operational
Not Listed
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Inbound calling to Rowan phones may be interrupted Thursday night Apr 30, 2026 20:00-21:00 EDT
Information Resources & Technology will be performing system maintenance on the Rowan University phone system on Thursday, April 30, from 8:30 p.m. to 9:30 p.m.
External callers may be intermittently unable to reach Rowan phone numbers during the one-hour maintenance window.
If you have a police, fire or medical emergency during this maintenance, please call 911.
Posted on Apr 28, 2026 - 10:54 EDT
External callers may be intermittently unable to reach Rowan phone numbers during the one-hour maintenance window.
If you have a police, fire or medical emergency during this maintenance, please call 911.
Posted on Apr 28, 2026 - 10:54 EDT
Update to authentication options for Microsoft 365 services on 5-29-2026 May 29, 2026 19:00-20:00 EDT
Information Resources & Technology is making changes to our Duo two-factor authentication integration with Microsoft 365 services to address an ongoing authentication issue for some users.
What This Means
- Some users were able to select options other than the ones we support — Duo Mobile or a hardware token — to authenticate their identities when logging in to Microsoft 365 services. The additional options, including MS Authenticator, have caused authentication issues for some users.
- At 7 p.m. on Friday, May 29, we will remove additional authentication options for Microsoft 365 services. After we make that change, you must use Duo Mobile or a hardware token to authenticate to Microsoft 365 services.
- If you previously used a non-supported authentication option, you will need to set up a supported option.
What You Might See After May 29
The next time you sign in to a Microsoft service (such as Outlook, Teams or OneDrive), you may see a screen titled "Let's keep your account secure." Select Next and follow the prompts to set up a supported authentication method.
Once complete, all future logins to Microsoft 365 services will prompt you to authenticate with Duo Mobile or a hardware token.
For more information, review our article on this updated login process: https://support.rowan.edu/sp?id=kb_article_view&sysparm_article=KB0015066&sys_kb_id=409ae43647d807109288878a436d439c
Troubleshooting Help
If you are repeatedly logged out and prompted to log back in to an affected service multiple times in a short window of time, please try the following steps:
1. Log out of the affected service.
2. Restart your device.
3. Log back in to affected service.
Note: If you are logging in to the browser version of a service or application, please use an incognito window.
Posted on Apr 29, 2026 - 12:02 EDT
What This Means
- Some users were able to select options other than the ones we support — Duo Mobile or a hardware token — to authenticate their identities when logging in to Microsoft 365 services. The additional options, including MS Authenticator, have caused authentication issues for some users.
- At 7 p.m. on Friday, May 29, we will remove additional authentication options for Microsoft 365 services. After we make that change, you must use Duo Mobile or a hardware token to authenticate to Microsoft 365 services.
- If you previously used a non-supported authentication option, you will need to set up a supported option.
What You Might See After May 29
The next time you sign in to a Microsoft service (such as Outlook, Teams or OneDrive), you may see a screen titled "Let's keep your account secure." Select Next and follow the prompts to set up a supported authentication method.
Once complete, all future logins to Microsoft 365 services will prompt you to authenticate with Duo Mobile or a hardware token.
For more information, review our article on this updated login process: https://support.rowan.edu/sp?id=kb_article_view&sysparm_article=KB0015066&sys_kb_id=409ae43647d807109288878a436d439c
Troubleshooting Help
If you are repeatedly logged out and prompted to log back in to an affected service multiple times in a short window of time, please try the following steps:
1. Log out of the affected service.
2. Restart your device.
3. Log back in to affected service.
Note: If you are logging in to the browser version of a service or application, please use an incognito window.
Posted on Apr 29, 2026 - 12:02 EDT
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