All Systems Operational

About This Site

Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Academic Systems Operational
Canvas (canvas.rowan.edu) Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) Operational
Echo360 Operational
ExamSoft Operational
Virtual Academic Desktop in Citrix Operational
Accounts & Login Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
RIMS (rims.rowan.edu) Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational
RowanCard Portal (myrowancard.rowan.edu) Operational
Rowan NetID (netid.rowan.edu) Operational
Single Sign-On Service (login.rowan.edu/cas) Operational
Banner Operational
Self-Service Banner - Student (ssb.rowan.edu) Operational
Self-Service Banner - Faculty & Staff (ssb.rowan.edu) Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational
Business Systems Operational
Appman Operational
Cognos (cognos-analytics.rowan.edu) Operational
OnBase (onbase.rowan.edu) Operational
Qualtrics (rowan.qualtrics.com) Operational
Rowan ProConnect Operational
Virtual Employee Desktop & Applications in Citrix Operational
Email & Collaboration Operational
Confluence (confluence.rowan.edu) Operational
Gmail (mail.students.rowan.edu) Operational
Google Workspace for Education Operational
Microsoft 365 Operational
Outlook Email (Rowan Exchange) Operational
Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational
Rowan Mailing Lists Service Operational
Teams Operational
Webex (rowan.webex.com) Operational
Zoom (rowan.zoom.us) Operational
Library E-Resources Operational
Library Search Operational
Library Proxy Server/EZProxy Operational
Network & WiFi Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) Operational
Wired Network Access Operational
Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational
Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational
Phones & Voicemail Operational
Inbound and outbound calling to Rowan Operational
Internal Rowan calling Operational
Voicemail Operational
Webex IP Calling Operational
Finesse Operational
Printing Operational
Mobile Print (mobileprint.rowan.edu) Operational
Network Printing Operational
Storage & File Sharing Operational
Google Drive Operational
Lift (lift.rowan.edu) Operational
Network File Storage (Openarea & Home Directory) Operational
OneDrive Operational
Websites & Portals Operational
myRowan (my.rowan.edu) Operational
Slate (Applicant Status Portal) Operational
Rowan Go (go.rowan.edu) Operational
Rowan Support Portal (support.rowan.edu) Operational
Rowan Training Portal (Healthstream) Operational
Rowan Websites (rowan.edu) Operational
Other Software & Services Operational
Not Listed Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

RowanWiFi intermittently unavailable in Stratford on 11-8-2026 Nov 8, 2026 07:00-08:00 EST

Information Resources & Technology will be performing maintenance that will affect access to RowanWiFi on the Stratford campus on Sunday, November 8, from 7 a.m. to 8 a.m.

You may be intermittently unable to access RowanWiFi in Stratford during that one-hour maintenance window.
Posted on Oct 29, 2026 - 11:06 EDT

Mobile printing unavailable due to maintenance on 11-11-2026 Nov 11, 2026 23:00 - Nov 12, 2026 02:00 EST

Information Resources & Technology will be performing system maintenance that will affect access to our mobile printing service on Wednesday, November 11, starting at 11 p.m. We expect this work to be finished by Thursday, November 12, at 2 a.m.

You may be intermittently unable to upload print jobs to the Mobile Print application — mobileprint.rowan.edu — or release print jobs from campus printing kiosks during that three-hour maintenance window.
Posted on Nov 04, 2026 - 14:40 EST

Maintenance may cause network service interruptions: 11-21-26 Nov 21, 2026 06:00-08:00 EST

Information Resources & Technology will be performing maintenance that may cause interruptions to network services on Saturday, November 21, from 6 a.m. to 8 a.m.

During this two-hour maintenance window, you may be intermittently unable to access most Rowan applications and websites, including but not limited to:

• Single sign-on service (login.rowan.edu/cas)
• Citrix (access.rowan.edu)
• Banner
• Canvas
• rowan.edu websites
Posted on Nov 05, 2026 - 16:01 EST

Maintenance may cause network service interruptions: 11-22-26 Nov 22, 2026 06:00-07:00 EST

Information Resources & Technology will be performing maintenance that may cause interruptions to network services on Sunday, November 22, from 6 a.m. to 7 a.m.

During this one-hour maintenance window, you may be intermittently unable to access most Rowan applications and websites, including but not limited to:

• Single sign-on service (login.rowan.edu/cas)
• Citrix (access.rowan.edu)
• Banner
• Canvas
• rowan.edu websites
Posted on Nov 05, 2026 - 16:03 EST

Nov 5, 2026

RAVE emergency notification system login issues
Resolved - The vendor has resolved the issue preventing users from logging into RAVE.

You can now log into RAVE to add, modify, or delete email addresses and phone numbers.
Nov 5, 13:50 EST
Update - We are continuing to investigate this issue.
Nov 5, 12:00 EST
Investigating - Information Resources & Technology is aware of an issue preventing employees and students from logging in to RAVE, Rowan University's emergency notification system.

While this issue is being addressed, users will be unable to log in to add, modify or delete email addresses and phone numbers.

This issue does not affect the delivery of emergency notifications. RAVE will continue to send emergency messages as needed.

The vendor is actively working to resolve the issue as quickly as possible. We will provide an update when more information is available.
Nov 5, 12:00 EST
Finesse and Webex Dialing login issues
Resolved - Information Resources & Technology, in partnership with Cisco, has resolved the issue affecting incoming calls via Finesse.

Customers can now contact all departments by phone as expected. Employees can now log into Webex Dialing.

You may need to log out of Webex and back.
Nov 5, 11:09 EST
Monitoring - Information Resources & Technology has resolved the issue preventing users from logging in to Webex Dialing and Finesse.

However, an issue affecting Webex voicemail is still under investigation. We are working to address this issue and will provide an update when more information is available.
Nov 5, 10:38 EST
Investigating - Information Resources & Technology is aware of an issue affecting departments that use Webex Dialing and Finesse.

Affected users are unable to log in to Finesse and Webex Dialing and may receive an “Invalid username and password” error message.

IRT is working to address this issue.

We will provide an update when more information is available.
Nov 5, 07:57 EST

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Network outage affecting the Team House
Resolved - Information Resources & Technology has resolved the network connectivity issues affecting the Team House.

Network connectivity has been restored, and services should now be operating as expected.
Nov 3, 14:31 EST
Identified - Information Resources & Technology is continuing to work with the vendor to address the connectivity issue.

The vendor will be on site on Tuesday, November 3, to restore connectivity. We will provide additional updates once connectivity has been restored.
Nov 2, 15:56 EST
Investigating - Information Resources & Technology is aware of an outage affecting both wired and wireless network connectivity at the Team House.

We are working to address the issue as quickly as possible.

No other locations are impacted.

We will provide an update when more information is available.
Nov 2, 09:33 EST

Nov 2, 2026

Single sign-on service intermittently unavailable tonight (11-2-2026)
Completed - The scheduled maintenance has been completed.
Nov 2, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 22:00 EST
Scheduled - Information Resources & Technology will be performing maintenance on our single sign-on service tonight, Monday, November 2, from 10 p.m. to 11 p.m.

We don’t expect an extended outage due to this maintenance.

However, you may be intermittently unable to log in to systems and applications protected by the single sign-on service during that one-hour maintenance window.
Nov 2, 12:25 EST
PageUp access issue under investigation
Resolved - Information Resources & Technology has been informed that the vendor has resolved the issue affecting PageUp.

PageUp services should now be operating as expected.
Nov 2, 08:30 EST
Investigating - Information Resources & Technology is aware of an issue preventing users from logging in to PageUp.

IRT is working with the vendor to resolve the issue.

We will provide an update when more information is available.
Oct 30, 13:02 EDT

Nov 1, 2026

Intermittent internet outages possible on Sunday morning
Completed - The scheduled maintenance has been completed.
Nov 1, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 05:00 EST
Scheduled - Information Resources & Technology will be performing network maintenance that may affect on-campus internet access on Sunday, November 1, from 5 a.m. to 6 a.m.

You may be intermittently unable to access the internet from RowanWiFi and RowanSecure during that one-hour maintenance period.
Oct 27, 11:13 EDT

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Oct 29, 2026

Call menus, voicemail will be unavailable on 10-28-2026
Completed - The scheduled maintenance has been completed.
Oct 29, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 EDT
Scheduled - Information Resources & Technology will be performing maintenance that will affect access to some Rowan University phone services on Wednesday, October 28, 2026, from 10 p.m. to midnight.

You may be unable to reach call menus and voicemail on Rowan phones during the two-hour maintenance window.
Oct 27, 09:35 EDT

Oct 28, 2026

Oct 27, 2026

911 location services may be unavailable tonight
Completed - The scheduled maintenance has been completed.
Oct 27, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 20:00 EDT
Scheduled - Information Resources & Technology will be performing maintenance that may affect location tracking on 911 calls placed from Rowan phones tonight, Tuesday, October 27, from 8 p.m. to 10 p.m.

Dial 911 from a cell phone if you have a police, fire or medical emergency during the two-hour maintenance window.
Oct 27, 09:28 EDT
Webex calling may be unavailable tonight
Completed - The scheduled maintenance has been completed.
Oct 27, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 21:00 EDT
Scheduled - Information Resources & Technology will be performing maintenance that will affect access to Webex calling tonight, Tuesday, October 27, from 9 p.m. to 10 p.m.

You will be unable to place or receive calls from Rowan phone numbers via Webex during that one-hour maintenance window.
Oct 27, 09:34 EDT
OnBase access issues
Resolved - Information Resources & Technology has resolved the issue impacting some users' access to OnBase via VPN.

All users can now access OnBase without issue.
Oct 27, 09:30 EDT
Investigating - Information Resources & Technology (IRT) is aware that some users are experiencing issues accessing OnBase.

As a workaround, users can access OnBase through the Employee Desktop.
Oct 27, 08:51 EDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Network maintenance on Stratford Campus
Completed - The scheduled maintenance has been completed.
Oct 24, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 18:00 EDT
Scheduled - Information Resources & Technology will be performing maintenance on the Stratford Campus that will affect network access on Sunday, October 25, from 3 p.m. to 7 p.m.

You will be intermittently unable to access the internet through wired and wireless connections in the following buildings during that four-hour maintenance window:

3 p.m. to 4 p.m. at UDP
4 p.m. to 5 p.m. at SC
5 p.m. to 6 p.m. at AC
6 p.m. to 7 p.m. at UEC

Other campuses are not impacted by this maintenance.
Oct 21, 15:27 EDT

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

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