Rowan System Status
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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational
Self-Service Banner (ssb.rowan.edu) Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational
Canvas (canvas.rowan.edu) Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) Operational
Google Drive (drive.google.com) Operational
Information Security Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) Operational
Wired (RowanSecure) Operational
Phones & Voicemail Operational
Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational
Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational
Network File Storage (Openarea & Home Directory) Operational
Library E-Resources Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) Operational
Office 365 Portal (portal.office.com) Operational
Printing Operational
Mobile Print (mobileprint.rowan.edu) Operational
Network Printing Operational
Rowan NetID (netid.rowan.edu) Operational
Single Sign-On Service (login.rowan.edu/cas) Operational
Video Conferencing Operational
Webex (rowan.webex.com) Operational
Zoom (rowan.zoom.us) Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop Operational
Employee Desktop Operational
Other Software & Applications Operational
Appman Operational
Cognos (cognos-analytics.rowan.edu) Operational
Confluence (confluence.rowan.edu) Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) Operational
Digital Signage (Rise Vision) Operational
Echo360 Operational
myRowan (my.rowan.edu) Operational
OnBase (onbase.rowan.edu) Operational
RIMS (rims.rowan.edu) Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational
Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational
RowanCard Portal (myrowancard.rowan.edu) Operational
Rowan Go (go.rowan.edu) Operational
Rowan ProConnect Operational
Rowan Support Portal (support.rowan.edu) Operational
Rowan Training Portal (Healthstream) Operational
Qualtrics (rowan.qualtrics.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance to cause network interruptions on 3-9-2026 Mar 9, 2026 05:00-06:45 EDT

Information Resources & Technology will be conducting maintenance that will intermittently affect access to network resources on Monday, March 9, from 5 a.m. to 6:45 a.m.

You will intermittently be unable to access most Rowan applications and websites from on or off campus during this maintenance window, including but not limited to:

- Single sign-on system (login.rowan.edu/cas)
- Citrix (access.rowan.edu)
- Self-Service Banner
- Canvas
- rowan.edu websites
- Rowan NetID
Posted on Feb 25, 2026 - 13:42 EST

Maintenance to affect WiFi on campus on 3-10-2026 Mar 10, 2026 22:00 - Mar 11, 2026 01:00 EDT

Information Resources & Technology will be conducting maintenance that will intermittently affect access to WiFi on campus starting on Tuesday, March 10, at 10 p.m. We expect this work to be completed by Wednesday, March 11, at 1 a.m.

You will be intermittently unable to access RowanWiFi and Eduroam during this maintenance window.
Posted on Feb 25, 2026 - 13:44 EST

Maintenance may cause WiFi interruptions on 3-12-2026 Mar 12, 2026 06:00-07:45 EDT

Information Resources & Technology will be performing network maintenance that may affect access to WiFi on campus on Thursday, March 12, from 6 a.m. to 7:45 a.m.

Though we don’t expect intermittent outages, you may be briefly unable to access RowanWiFi and RowanSecure during this maintenance window.
Posted on Feb 25, 2026 - 13:46 EST

Maintenance to briefly interrupt internet access on 3-19-2026 Mar 19, 2026 20:00-22:00 EDT

Update - This work has been postponed until Thursday, March 19.
Mar 05, 2026 - 08:32 EST
Scheduled - One of Rowan University's internet service providers has scheduled maintenance that will briefly affect access to the internet for some users on Thursday, March 5, from 10 p.m. to midnight.

Internet access will remain available throughout the maintenance window through our second internet service provider. However, anyone actively connected to the internet through the first provider will notice an interruption as service falls back to the other provider.
Mar 04, 2026 - 19:33 EST
Mar 5, 2026
Cognos, OnBase unavailable due to maintenance on 3-4-2026
Completed - The scheduled maintenance has been completed.
Mar 5, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 20:00 EST
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Wednesday, March 4, between 8 p.m. and midnight.

Cognos and OnBase may be intermittently unavailable during that four-hour maintenance window.
Feb 10, 11:21 EST
Mar 4, 2026
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026
Banner, other apps unavailable due to maintenance on 2-27-2026
Completed - The scheduled maintenance has been completed.
Feb 28, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:00 EST
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to several applications, including Banner, starting on Friday, February 27, at 9 p.m. We expect this work to be finished by Saturday, February 28, at 5 a.m.

During that eight-hour maintenance window, Self-Service Banner, Banner Administrative Pages, DegreeWorks, OnBase, Cognos, Millennium, AppMan and user provisioning will be unavailable.
Feb 10, 11:26 EST
Feb 27, 2026
Qualtrics is currently not available
Resolved - Qualtrics has resolved the issue that prevented access to the application.

Qualtrics is now available.
Feb 27, 19:49 EST
Update - Information Resources & Technology will continue to follow up with Qualtrics throughout the weekend.

We will update you as soon as the application is available.
Feb 27, 16:06 EST
Update - Information Resources & Technology and Qualtrics have identified the issue preventing access to Rowan Qualtrics' accounts. Qualtrics is working on restoring service this afternoon. However, an exact time of service restoration is not yet available.
Feb 27, 12:54 EST
Update - Information Resources & Technology continues to work with Qualtrics on resolving this issue.

We will provide another update as soon as it is available.
Feb 26, 16:13 EST
Identified - Information Resources & Technology continues to work with the vendor, Qualtrics, to resolve this issue as quickly as possible.

At this time, all users are impacted.

Updates will be provided as more information becomes available.
Feb 26, 13:01 EST
Investigating - Information Resources & Technology is currently investigating an issue affecting Qualtrics.

The application became unavailable earlier today and is displaying an “Organization is disabled” error message.

At this time, all users are impacted. We are working with the vendor to restore service as quickly as possible.

Updates will be provided as more information becomes available.
Feb 26, 09:57 EST
DegreeWorks, other apps unavailable due to maintenance on 2-26-2026
Completed - The scheduled maintenance has been completed.
Feb 27, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 20:00 EST
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to DegreeWorks and several other applications on Thursday, February 26, from 8 p.m. to midnight.

During that four-hour maintenance window DegreeWorks, Connection Manager, RS2 feeds and legacy web processes will be unavailable.
Feb 10, 11:25 EST
Feb 26, 2026
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Maintenance may interrupt network services on Sunday morning
Completed - The scheduled maintenance has been completed.
Feb 22, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 07:00 EST
Scheduled - Information Resources & Technology will be performing network maintenance on Sunday, February 22, that may cause interruptions to network resources during the morning hours.

You may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus between 7 a.m. and 9 a.m.
Feb 19, 11:17 EST
Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

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