Rowan System Status
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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational
Self-Service Banner (ssb.rowan.edu) Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational
Canvas (canvas.rowan.edu) Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) Operational
Google Drive (drive.google.com) Operational
Information Security Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) Operational
Wired (RowanSecure) Operational
Phones & Voicemail Operational
Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational
Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational
Network File Storage (Openarea & Home Directory) Operational
Library E-Resources Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) Operational
Office 365 Portal (portal.office.com) Operational
Printing Operational
Mobile Print (mobileprint.rowan.edu) Operational
Network Printing Operational
Rowan NetID (netid.rowan.edu) Operational
Single Sign-On Service (login.rowan.edu/cas) Operational
Video Conferencing Operational
Webex (rowan.webex.com) Operational
Zoom (rowan.zoom.us) Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop Operational
Employee Desktop Operational
Other Software & Applications Operational
Appman Operational
Cognos (cognos-analytics.rowan.edu) Operational
Confluence (confluence.rowan.edu) Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) Operational
Digital Signage (Rise Vision) Operational
Echo360 Operational
myRowan (my.rowan.edu) Operational
OnBase (onbase.rowan.edu) Operational
RIMS (rims.rowan.edu) Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational
Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational
RowanCard Portal (myrowancard.rowan.edu) Operational
Rowan Go (go.rowan.edu) Operational
Rowan ProConnect Operational
Rowan Support Portal (support.rowan.edu) Operational
Rowan Training Portal (Healthstream) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Brief network outages possible due to maintenance on 1-31-2026 Jan 31, 2026 20:00-22:00 EST

Information Resources & Technology will be performing maintenance that may briefly affect access to network resources on Saturday, January 31, from 10 p.m. to midnight.

During that two-hour maintenance window, you may be intermittently unable to access the internet from wireless and wired networks on campus. You may also experience intermittent issues accessing most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus
Posted on Jan 28, 2026 - 10:54 EST
Jan 28, 2026
Zoom integration issue in Canvas
Resolved - The issue impacting the Zoom integration in Canvas has been resolved.

Faculty can now create Zoom sessions within Canvas.
Jan 28, 08:15 EST
Update - Information Resources & Technology and Rowan Online continue to work with Zoom support to resolve this issue.

For Faculty & Staff
Access Zoom Externally: Log in through the Rowan Zoom portal at rowan.zoom.us or via the Zoom desktop application to host or schedule meetings.

Share Links via Announcements: To ensure students can join your sessions, please copy your meeting link from the Zoom web portal and post it as a Canvas Announcement.
Alternative Platform (WebEx): The Canvas WebEx app remains fully functional and is available as an alternative for all virtual meetings and lectures.

For Students
Accessing Meetings: You can still access scheduled Zoom meetings, but you will not be able to do so via the "Zoom" tab in Canvas.
Where to Look: Please check your Canvas Announcements or Rowan email for direct meeting links provided by your instructors.

There are no issues with Zoom outside of Canvas.
Jan 28, 07:22 EST
Investigating - For Faculty & Staff
Access Zoom Externally: Log in through the Rowan Zoom portal at rowan.zoom.us or via the Zoom desktop application to host or schedule meetings.

Share Links via Announcements: To ensure students can join your sessions, please copy your meeting link from the Zoom web portal and post it as a Canvas Announcement.
Alternative Platform (WebEx): The Canvas WebEx app remains fully functional and is available as an alternative for all virtual meetings and lectures.

For Students
Accessing Meetings: You can still access scheduled Zoom meetings, but you will not be able to do so via the "Zoom" tab in Canvas.
Where to Look: Please check your Canvas Announcements or Rowan email for direct meeting links provided by your instructors.

There are no issues with Zoom outside of Canvas.
Jan 23, 11:27 EST
Single sign-on service unavailable on 1-28-2026
Completed - The scheduled maintenance has been completed.
Jan 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 06:00 EST
Scheduled - Information Resources & Technology will be upgrading our single sign-on service on Wednesday, January 28, from 6 a.m. to 7 a.m.

During that one-hour maintenance window, you will be intermittently unable to log in to Rowan applications and services protected by our single sign-on service, including but not limited to:

- Canvas
- Google Drive
- Self-Service Banner
- Banner Administrative Pages
Jan 21, 14:56 EST
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026
Virtual desktops & apps in Citrix unavailable on 1-18-2026
Completed - The scheduled maintenance has been completed.
Jan 18, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 07:00 EST
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to virtual desktops and applications in Citrix (access.rowan.edu) on Sunday, January 18, from 7 a.m. to 3 p.m.

The Employee Desktop, Academic Desktop and virtual applications in Citrix will be unavailable for that 8-hour maintenance window.
Jan 12, 10:13 EST
Jan 17, 2026

No incidents reported.

Jan 16, 2026
Single sign-on service intermittently unavailable Thursday night
Completed - The scheduled maintenance has been completed.
Jan 16, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 12, 14:04 EST
Scheduled - Information Resources & Technology will be performing maintenance on our single sign-on service on Monday, January 15, from 10 p.m. to midnight.

During that two-hour maintenance window, you will be intermittently unable to log in to Rowan applications and services protected by our single sign-on service, including but not limited to:

- Canvas
- Google Drive
- Self-Service Banner
- Banner Administrative Pages

This maintenance was postponed from its originally scheduled date of Monday, January 12.
Jan 8, 11:07 EST
Jan 15, 2026
Verizon is experiencing a partial outage
Resolved - Verizon has reported that the partial outage from Jan 14 has been resolved.
Jan 15, 07:37 EST
Update - We are continuing to investigate this issue.
Jan 14, 14:59 EST
Investigating - Information Resources & Technology is aware that Verizon is experiencing a partial outage. More information can be found at:

https://www.wired.com/story/verizon-outage-knocks-out-us-mobile-service-including-some-911-calls/

No Rowan-managed services are impacted. However, you may have issues if using Verizon for Duo authentication or remote access.

We will continue to monitor their progress and update you as more information becomes available.
Jan 14, 14:57 EST
Maintenance may cause network service interruptions on 1-14-2026
Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:00 EST
Scheduled - Information Resources & Technology will be performing maintenance that may cause interruptions to network services during the evening hours on Wednesday, January 14.

From 9 p.m. to midnight, you may be intermittently unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus.
Jan 8, 12:41 EST
Jan 14, 2026
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