Identified - Information Resources & Technology has identified the problem that is preventing some Mac laptops from displaying properly on certain projectors in classrooms and other spaces.
The resolution for this issue requires a hardware upgrade, which we will be completing in phases over the summer. We expect this issue to be completely resolved in all rooms by the fall semester.
Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected. If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.
May 29, 2025 - 09:19 EDT
The resolution for this issue requires a hardware upgrade, which we will be completing in phases over the summer. We expect this issue to be completely resolved in all rooms by the fall semester.
Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected. If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.
May 29, 2025 - 09:19 EDT
Investigating - Information Resources & Technology is investigating an issue that is preventing some Mac laptops — both personal and Rowan-managed — from displaying properly on certain projectors in classrooms and other spaces.
Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected.
If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.
At this time, we do not have an estimated time for resolution, as the issue appears to be a broader compatibility problem between macOS and certain projection technologies. We will provide an update when more information is available.
Apr 11, 2025 - 14:22 EDT
Users have reported that they only see a black screen when they are trying to project, though the laptop otherwise appears to be connected.
If you encounter this issue in a classroom, we recommend using the desktop computer to display your content. In conference rooms or event spaces, use the desktop computer, if one is available, or switch to a different device, if needed.
At this time, we do not have an estimated time for resolution, as the issue appears to be a broader compatibility problem between macOS and certain projection technologies. We will provide an update when more information is available.
Apr 11, 2025 - 14:22 EDT
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To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.
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Network outages possible due to maintenance on 7-22-2025 Jul 22, 2025 10:00-12:00 EDT
Information Resources & Technology will be performing maintenance that may affect access to network services on all campuses on Tuesday, July 22, from 10 p.m. to midnight.
While we do not expect this work to cause a widespread outage, intermittent interruptions to network services, including wired and wireless internet access, are possible.
Posted on Jul 17, 2025 - 13:49 EDT
While we do not expect this work to cause a widespread outage, intermittent interruptions to network services, including wired and wireless internet access, are possible.
Posted on Jul 17, 2025 - 13:49 EDT
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