Rowan System Status
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Some new employees are not appearing in the Rowan Training Portal/Healthstream
Identified - Information Resources & Technology is investigating an issue affecting the Rowan Training Portal.

Some new employees are not appearing in the portal and are unable to access the required training.

We are working to address this issue as quickly as possible. We will provide an update when more information is available.
Sep 16, 2025 - 13:29 EDT

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Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Uptime over the past 90 days. View historical uptime.
Banner Operational
Self-Service Banner (ssb.rowan.edu) ? Operational
Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) ? Operational
Canvas (canvas.rowan.edu) ? Operational
Google Apps Operational
Rowan Gmail (mail.students.rowan.edu) ? Operational
Google Drive (drive.google.com) Operational
Information Security Operational
Duo Core Authentication Service Operational
Duo Push Delivery Operational
Duo SMS Message Delivery Operational
Internet, Networking & Phones Operational
WiFi (RowanSecure, RowanWiFi & Eduroam) ? Operational
Wired (RowanSecure) ? Operational
Phones & Voicemail ? Operational
Rowan VPN (vpn.rowan.edu) ? Operational
Network File Storage (Openarea & Home Directory) Operational
Library E-Resources ? Operational
Microsoft 365 Operational
Exchange Email (outlook.office.com) ? Operational
Office 365 Portal (portal.office.com) Operational
Printing Operational
Mobile Print (mobileprint.rowan.edu) ? Operational
Network Printing ? Operational
Rowan NetID (netid.rowan.edu) ? Operational
Single Sign-On Service (login.rowan.edu/cas) ? Operational
Video Conferencing Operational
Webex (rowan.webex.com) ? Operational
Zoom (rowan.zoom.us) ? Operational
Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational
Academic Desktop ? Operational
Employee Desktop ? Operational
Other Software & Applications Operational
90 days ago
100.0 % uptime
Today
Appman Operational
Cognos (cognos-analytics.rowan.edu) ? Operational
Confluence (confluence.rowan.edu) ? Operational
DegreeWorks (degreeworks-dashboard.rowan.edu) ? Operational
Digital Signage (Rise Vision) ? Operational
myRowan (my.rowan.edu) ? Operational
OnBase (onbase.rowan.edu) ? Operational
RIMS (rims.rowan.edu) ? Operational
RIMS Affiliate Management System (rims.rowan.edu/affiliate) ? Operational
RowanCard Portal (myrowancard.rowan.edu) ? Operational
Rowan Go (go.rowan.edu) ? Operational
Rowan ProConnect ? Operational
Rowan Support Portal (support.rowan.edu) ? Operational
Rowan Announcer (apps.rowan.edu/rowanannouncer) ? Operational
Rowan Training Portal (Healthstream) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance will briefly affect network access on 9-19-2025 Sep 19, 2025 20:00 - Sep 20, 2025 03:00 EDT

Information Resources & Technology will be performing network maintenance on Friday, September 19, starting at 10 p.m.

This maintenance will cause a brief network outage of up to 10 minutes at the start of the maintenance window. During that time, you may be unable to access most Rowan applications and websites, including our single sign-on system, Citrix (access.rowan.edu), Rowan NetID, Banner, Canvas and rowan.edu, from on or off campus.

Wired and wireless internet access and phone service on campus may also be disrupted during that outage period.

All maintenance work will be complete by Saturday, September 20, at 5 a.m.
Posted on Sep 11, 2025 - 09:32 EDT

Printing unavailable due to maintenance on 9-20-2025 Sep 20, 2025 07:00-08:00 EDT

Information Resources & Technology will be performing system maintenance that will affect access to campus printing on Saturday, September 20, from 7 a.m. to 8 a.m.

You will be unable to upload documents to the Mobile Printing service or release print jobs during that one-hour maintenance window.
Posted on Sep 11, 2025 - 09:50 EDT
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

Unresolved incident: Some new employees are not appearing in the Rowan Training Portal/Healthstream.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025
Banner, other apps unavailable due to maintenance on 9-12-2025
Completed - The scheduled maintenance has been completed.
Sep 13, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 21:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to several applications, including Banner, starting on Friday, September 12, at 9 p.m. We expect this work to be finished by Saturday, September 13, at 7 a.m.

During that 10-hour maintenance window, Self-Service Banner, Banner Administrative Pages, DegreeWorks, OnBase, Cognos, Millennium and AppMan will be unavailable.
Aug 19, 11:54 EDT
Sep 12, 2025
DegreeWorks, other apps unavailable due to maintenance on 9-11-2025
Completed - The scheduled maintenance has been completed.
Sep 12, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to DegreeWorks and several other applications on Thursday, September 11, from 8 p.m. to 3 a.m.

During that seven-hour maintenance window DegreeWorks, Connection Manager, RS2 feeds and legacy web processes will be unavailable.
Aug 19, 11:48 EDT
Sep 11, 2025
Network and phone issues on Stratford Campus
Resolved - Information Resources & Technology has resolved all network and phone issues that impacted the Stratford campus.
Sep 11, 09:18 EDT
Identified - Information Resources & Technology has resolved the network, printing, and phone issues in the Academic Center, except for some areas in the gymnasium.

Technicians continue to work on resolving this issue. Updates will be provided when they become available.
Sep 10, 15:46 EDT
Update - Information Resources & Technology has resolved the network, printing and phone issues at the Rowan Medicine Building (UDP). Technicians are continuing to work on the Academic Center.

Updates will be provided as they are available.
Sep 10, 12:51 EDT
Investigating - Information Resources & Technology is investigating an issue affecting some access to network and phone services on the Stratford campus.

You may be unable to connect to the Rowan Network or place/receive calls at this time.

We are working to address this issue as quickly as possible, and we will provide an update when more information is available.
Sep 10, 09:06 EDT
Cognos unavailable due to maintenance on 9-10-2025
Completed - The scheduled maintenance has been completed.
Sep 11, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 20:00 EDT
Scheduled - Information Resources & Technology will be performing system maintenance that will affect access to Cognos on Wednesday, September 10, between 8 p.m. and 2 a.m.

Cognos may be intermittently unavailable during that six-hour maintenance window.
Aug 19, 11:45 EDT
Sep 10, 2025
Maintenance to affect network services in Stratford on 9-9-2025
Completed - The scheduled maintenance has been completed.
Sep 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 22:00 EDT
Scheduled - Information Resources & Technology will be performing maintenance that will affect access to network services on the Stratford campus on Tuesday, September 9, from 10 p.m. to midnight.

You will be intermittently unable to access wired or wireless internet and Rowan phone lines during that two-hour maintenance period.
Sep 3, 15:33 EDT
Sep 9, 2025
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

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