Rowan University Status

All Systems Operational

About This Site

Get the latest information about technology systems and services at Rowan University, review scheduled maintenance events, and track any service interruptions and outages impacting the campus community. Select Subscribe to Updates in the top-right corner of this page to opt-in to notifications about service interruptions via email or text message.

To report an issue with one of our services not reflected on this page, contact the Technology Support Center at 856-256-4400.

Banner Operational

Self-Service Banner (ssb.rowan.edu) Operational

Banner Administrative Pages (banner9.rowan.edu/applicationNavigator/seamless) Operational

Canvas (canvas.rowan.edu) Operational

Google Apps Operational

Rowan Gmail (mail.students.rowan.edu) Operational

Google Drive (drive.google.com) Operational

Information Security Operational

Duo Core Authentication Service Operational

Duo Push Delivery Operational

Duo SMS Message Delivery Operational

Internet, Networking & Phones Operational

WiFi (RowanSecure, RowanWiFi & Eduroam) Operational

Wired (RowanSecure) Operational

Phones & Voicemail Operational

Rowan VPN - Rowan-Managed Devices (gp.rowan.edu) Operational

Rowan VPN - Personal & Non-Managed Devices (connect.rowan.edu) Operational

Network File Storage (Openarea & Home Directory) Operational

Library E-Resources Operational

Microsoft 365 Operational

Exchange Email (outlook.office.com) Operational

Office 365 Portal (portal.office.com) Operational

Printing Operational

Mobile Print (mobileprint.rowan.edu) Operational

Network Printing Operational

Rowan NetID (netid.rowan.edu) Operational

Single Sign-On Service (login.rowan.edu/cas) Operational

Video Conferencing Operational

Webex (rowan.webex.com) Operational

Zoom (rowan.zoom.us) Operational

Virtual Desktops & Applications in Citrix (access.rowan.edu) Operational

Academic Desktop Operational

Employee Desktop Operational

Other Software & Applications Operational

Appman Operational

Cognos (cognos-analytics.rowan.edu) Operational

Confluence (confluence.rowan.edu) Operational

DegreeWorks (degreeworks-dashboard.rowan.edu) Operational

Digital Signage (Rise Vision) Operational

Echo360 Operational

myRowan (my.rowan.edu) Operational

OnBase (onbase.rowan.edu) Operational

RIMS (rims.rowan.edu) Operational

RIMS Affiliate Management System (rims.rowan.edu/affiliate) Operational

Rowan Announcer (apps.rowan.edu/rowanannouncer) Operational

RowanCard Portal (myrowancard.rowan.edu) Operational

Rowan Go (go.rowan.edu) Operational

Rowan ProConnect Operational

Rowan Support Portal (support.rowan.edu) Operational

Rowan Training Portal (Healthstream) Operational

Qualtrics (rowan.qualtrics.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 12, 2026

No incidents reported today.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

Confluence double login going away on 4-3-2026

Completed - The scheduled maintenance has been completed.
Apr 3, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 16:00 EDT

Scheduled - Information Resources & Technology will be upgrading Confluence to eliminate the need to log in twice to access the system.

This upgrade is scheduled for Friday, April 3, from 4 p.m. to 5 p.m. You may be intermittently unable to access Confluence during that one-hour upgrade window.

After the upgrade, you’ll only need to log in to our single sign-on system to access protected spaces in Confluence. You won’t be prompted to log in again.
Mar 30, 15:11 EDT

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

Unified Messaging issue affecting voicemail-to-email delivery

Resolved - Information Resources & Technology has resolved the issue that prevented users from receiving an email when they had a voicemail message.

Voicemail messages are now creating an email.
Mar 31, 15:50 EDT

Investigating - Information Resources & Technology is investigating an issue affecting Unified Messaging services.

Users are not receiving email notifications when a voicemail is received. Voicemail messages are still being saved and are available via your phone.

We are working to address this issue as quickly as possible and will provide an update when more information is available.
Mar 31, 13:43 EDT

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.