Identified - Update: The Banner vendor, Ellucian, has identified the issue causing the "No timesheets were process" error that occurs during bulk timesheet approvals.
The vendor is actively working on a permanent resolution.
In the meantime, please continue using the established workaround to complete bulk approvals.
• Select fewer than 10 timesheets, using bulk selection
• Approve timesheets one at a time, rather than using any bulk selection options
We will provide another update as soon as Ellucian has resolved the issue and the workaround is no longer necessary.
Thank you for your patience.
Jun 29, 2026 - 10:03 EDT
The vendor is actively working on a permanent resolution.
In the meantime, please continue using the established workaround to complete bulk approvals.
• Select fewer than 10 timesheets, using bulk selection
• Approve timesheets one at a time, rather than using any bulk selection options
We will provide another update as soon as Ellucian has resolved the issue and the workaround is no longer necessary.
Thank you for your patience.
Jun 29, 2026 - 10:03 EDT
Investigating - Information Resources & Technology is investigating a potential issue in Banner related to timesheet approvals.
When approving multiple timesheets in bulk, users are encountering an error message: "No Timesheets were processed"
While we continue to work with our vendor on this issue, we recommend the following steps to approve timesheets:
- Select fewer than 10 timesheets, using bulk selection
- Approve timesheets one at a time, rather than using any bulk selection options
If you encounter any issues with the workaround or approving an individual timesheet, please email support@rowan.edu and include relevant information (employee name, Banner ID, Pay period, Approver, and timestamp).
We will provide an update as soon as more information is available or once resolution is confirmed.
Jun 26, 2026 - 14:41 EDT
When approving multiple timesheets in bulk, users are encountering an error message: "No Timesheets were processed"
While we continue to work with our vendor on this issue, we recommend the following steps to approve timesheets:
- Select fewer than 10 timesheets, using bulk selection
- Approve timesheets one at a time, rather than using any bulk selection options
If you encounter any issues with the workaround or approving an individual timesheet, please email support@rowan.edu and include relevant information (employee name, Banner ID, Pay period, Approver, and timestamp).
We will provide an update as soon as more information is available or once resolution is confirmed.
Jun 26, 2026 - 14:41 EDT
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IRT is decommissioning the University's legacy Network Time Protocol (NTP) service Jul 7, 2026 08:00-08:30 EDT
Information Resources & Technology is decommissioning the University's legacy Network Time Protocol (NTP) service.
After July 8, any network devices that are still configured to use the legacy NTP server will no longer receive time synchronization updates.
If your device is currently configured to use ns1.rowan.edu or 150.250.1.1 as its NTP source, please update your configuration to use the following servers:
• row-ns1.rowan.edu
• row-ns2.rowan.edu
Updating your NTP configuration before July 8 will help ensure your device continues to receive accurate time synchronization without interruption.
If you have any questions or need assistance updating your device, please contact the Technology Support Center at 856-256-4400.
Posted on Jun 30, 2026 - 13:51 EDT
After July 8, any network devices that are still configured to use the legacy NTP server will no longer receive time synchronization updates.
If your device is currently configured to use ns1.rowan.edu or 150.250.1.1 as its NTP source, please update your configuration to use the following servers:
• row-ns1.rowan.edu
• row-ns2.rowan.edu
Updating your NTP configuration before July 8 will help ensure your device continues to receive accurate time synchronization without interruption.
If you have any questions or need assistance updating your device, please contact the Technology Support Center at 856-256-4400.
Posted on Jun 30, 2026 - 13:51 EDT
Printing unavailable due to maintenance on 7-21-26 Jul 21, 2026 06:00-07:00 EDT
Information Resources & Technology will perform system maintenance that will affect campus printing access on Tuesday, July 21, from 6 a.m. to 7 a.m.
You will be unable to upload documents to the Mobile Printing service or release print jobs during that one-hour maintenance window.
General printing may be sporadically available at this time.
Posted on Jun 30, 2026 - 11:24 EDT
You will be unable to upload documents to the Mobile Printing service or release print jobs during that one-hour maintenance window.
General printing may be sporadically available at this time.
Posted on Jun 30, 2026 - 11:24 EDT
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